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UCaaS 101: Building a Unified Communications as a Service Practice

Available On Demand One of the biggest obstacles in any organization is communications burdened by antiquated phone systems and the often-manual process of communicating with customers, suppliers, partners and colleagues. Frost & Sullivan believes that effective business communications, tightly integrated with core business workflows and applications, are fundamental to the success of every company. While […]

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New Ransomware Report: Learn how to protect your clients and expand your practice in 2019

Date: Thursday, December 20, 2018 Time: 02:00 PM Eastern Standard Time Duration: 30 minutes Ransomware attacks aren’t decreasing among small and midsize customers. According to Datto’s annual State of the Channel Ransomware Report, 79 percent of MSPs reported ransomware attacks against SMBs from Q2 2016 – Q2 2018. And in the first half of 2018 alone, 55 percent reported […]

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6 Ways MSPs Can Grow Revenue

Business is good for managed services providers right now, and the future looks bright as well. While the industry overall enjoys strong growth prospects, competition among individual players is rising just as fast. For MSP business decision-makers, the state of play highlights two priorities and opportunities in particular: revenue growth and differentiation. Download this eBook […]

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Competing with Amazon: 6 eCommerce Performance Metrics You Need to Know

A recent study discovered that in the United States, almost thirty percent of shoppers start their discovery process at Amazon. The good news is that Amazon has shown that for other online store owners, performance counts. The best way to compete with Amazon is to make sure your site loads and performs quickly. Read more […]

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6 Fundamental Principles That Help Reduce Friction in Your Sales Process

The conversion process on your website, must be as easy as possible to ensure success. Moving a prospective customer from the awareness state, to the consideration stage, to the final decision stage, should be simple and straightforward. When your website slows down it stops the progression of a prospective buyer from moving through your sales […]

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Everything You Need to Know About Reselling Email

Today’s reality is that professional and business email is a lot more than just what shows up after the @ sign. People need reliability, deliverability, and assurance they can consumer email from multiple devices. On top of all that, there’s regulatory compliance issues, as well as the importance of uptime. At the right price, reselling […]

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State of Security: Ransomware in the Channel

Critical Security Trends Survey

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Security Services Fueling Growth for MSPs

It’s well known that many SMBs lack advanced security expertise. While many have some security tools in place, those tools rarely work together, often provide minimal protection, are not fully deployed or outdated, which creates significant security gaps. MSPs are strategically positioned to help SMBs with their security needs and to take advantage of a […]

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A Layman’s Guide to AI, Machine Learning, and It’s Importance to Endpoint Security

Beginning around 2007, traditional endpoint security was becoming ineffective. The ineffectiveness was a direct result of the volume, variety, and velocity of infections. These factors completely overwhelmed the ‘patient zero’ approach. As an industry, something had to be done to change the game. Only in recent years has a totally new cloud-based way of countering […]

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Worldwide SaaS and Cloud-Enabled Midmarket ERP Applications 2017 Vendor Assessment

IDC MarketScape

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ERP Technology Value Matrix 2018

In the last year, the Enterprise Resource Planning (ERP) software market began to deliver on its promise to bring intelligence to back-office processes. Be it through machine learning (ML) to automate bank transaction reconciliations, or Internet of Things (IoT) connectivity facilitating preventative maintenance and new service-based business lines, ERP customers started to realize the benefits […]

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Business Management System Evaluation Checklist

Selecting an ERP system to run your organization is a decision that will affect your business for years. Many products offer the same or similar features, and it can be confusing to sort out what’s important and what’s not. Use this helpful checklist to compare the features and benefits of ERP vendors across these five […]

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Navigating ERP Selection and Implementation: A 5-Step Process

When it comes to selecting or replacing an ERP system, you have to get it right or your company will pay the price – for years to come. But don’t worry, successful implementations are not only feasible but actually quite common. You just need to know how to evaluate, plan, and execute an organized ERP […]

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Return on Investment (ROI) Analysis for ERP Replacement

This paper is for companies considering an ERP replacement looking to justify the investment in new technology. It explores the methods used to identify and define the full spectrum of costs and benefits associated with an ERP implementation, as well as the calculations needed to determine a true return on investment analysis. Readers will be […]

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TrendMicro Security Survey 2018

Customers are increasingly adopting new technologies that offer them previously unattainable benefits, but they’re left open to attack. Specifically, there are market gaps in endpoint, email, and cloud protection services that many IT service providers simply aren’t capitalizing on. This report details a recent survey consisting of over 400 respondents from the IT service industry. […]