New MSPs: Do You Want SaaS or On-premise?

Let's pretend you're launching a managed services business from scratch. You have no legacy infrastructure. You're able to choose the PSA (professional services automation) and RMM (remote monitoring and management) tools that best fit your vision. Now, my question: Would those PSA and RMM tools live on premise (in your business) or would they be SaaS/hosted?

No doubt, on-premise software will be with us for decades to come. But I wonder if new businesses -- those that have no IT investments to date -- are more inclined to choose the SaaS/hosted model rather than an on-premise system.

Which path would you take and why? Take a few seconds and participate in our poll and/or post your comments below. I'll share the final results on Friday, Aug. 28.



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