Ingram Micro Names VP of Managed Services & Cloud Computing

Ingram Micro has found Justin Crotty's successor. The distributor has named Renée Bergeron as VP of managed services and cloud computing for its North America region. Translation: Bergeron has a slightly different title, but she essentially succeeds Crotty as the head of the Ingram Micro Services Network, Seismic services portfolio and the Cloud Conduit Initiative and Advisory Council. Here are additional details.

Bergeron is set to start September 8, according to Keith Bradley, senior executive VP and president, Ingram Micro North America. She will report directly to Paul Bay, executive vice president, Ingram Micro North America.

So, who exactly is Bergeron? According to Ingram:

Bergeron joins Ingram Micro from Fujitsu America where she led a $300 million IT services solutions business and oversaw the development of innovative solutions within its managed services operations such as data center virtualization and cloud-computing. In her nine years at Fujitsu, Bergeron held a number of management roles including head of U.S. operations before running the manufacturer’s services operation.

Behind the Scenes

Bergeron succeeds Justin Crotty, who recently joined NetEnrich as senior VP and general manager. Under Crotty's leadership, the Ingram Micro Seismic team build partnerships with a range of managed services and SaaS software providers. And more recently, Ingram Micro has been building relationships with Amazon.com, Salesforce.com and Rackspace. So far, roughly 1,600 VARs and MSPs leverage Seismic's services portfolio.

Ingram hired an executive search firm to find Crotty's replacement, Bradley says. Along the way, Bradley personally interviewed roughly 10 to 15 candidates, and Bergeron's extensive experience impressed him.

Asked if any internal Ingram candidates will feel slighted by an external hire, Bradley made two points:
  • First, anyone who takes a look at Bergeron's resume and achievements will be impressed and will agree that she's the right person for the opportunity.
  • Second, the Ingram Micro services, SaaS and cloud efforts continue to create new career opportunities within Ingram, so there's plenty of opportunity for career advancement.
In my opinion, one potential area of advancement involves International initiatives. Back in 2009, both Crotty and Ingram CEO Greg Spierkel mentioned that they were exploring ways to take Seismic and/or Ingram Micro Services into the international market. I suspect Ingram continues to mull that strategy...

Cloud Perspectives

Ingram also seems to be getting savvier with executive titles, search engine optimization and messaging to its partners.

A case in point: Officially, Crotty was VP of Services, Ingram Micro North America. Bergeron, his successor, was named VP of managed services and cloud computing for Ingram's North America region.

Going forward, I suspect that title will help Bergeron to more easily open new doors with potential cloud, SaaS and managed services partners. Moreover, anyone Googling information about Ingram's cloud efforts will be led to the right person: Bergeron.

Smart steps. We'll be watching to see where Bergeron takes Ingram Micro Seismic and Ingram's broader cloud efforts next.

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