Study: 88 Percent of IT Admins Admit to Losing Customer Data
A new study reveals why IT professionals harping on customers backing up data on a regular basis might want to take a look in the mirror — especially when the majority of admins aren’t practicing what they’re preaching.
According to a CloudBerry Lab survey, which was conducted last week at AWS re:Invent 2014, 88 percent of IT professionals surveyed admitted to losing customer data — mainly due to hardware failure, data corruption, malware or accidental deletion of a file. But that’s not what might be most concerning.
The survey — which collected responses from 100 IT professionals, including developers, architects and technical decision makers — also reported that 38 percent of respondents have never tested the recoverability of their backed-up data and 47 percent wait up to a month or more to back up data.
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Additional report findings include:
- Only 5 percent of those surveyed indicated that they still use tape or other removable media for backup.
- Why doesn’t 50 percent of respondents back up their personal data more frequently? Those surveyed said that they “simply forget to do it.”
- 32 percent of IT admins surveyed indicated they either knew they were not protected or didn’t know whether their backups were secured.
Respondents also reported having high hopes for cloud. Nearly half of those surveyed believe that more than 50 percent of all digital information today resides in cloud. And 93 percent said more than half the data in the universe will live in the cloud in five years.
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