VMWARE VMWORLD — More vendors are debuting hybrid cloud platforms as the combination of public and private clouds becomes all the rage among enterprises.

This week, Rackspace joined the ranks of providers enhancing their hybrid cloud capabilities “to meet customers where they are” in their journeys away from legacy infrastructure, as Ramakant Pandrangi, vice president of product management, private cloud, told Channel Futures.

“We’re focused on helping customers meet business goals,” Pandrangi said.

To that end, Rackspace said this week at VMworld that it has added the following services to help organizations – often through indirect partners such as managed service providers and system integrators – bring together disparate systems:

Rackspace built its hybrid cloud portfolio on AIOps technology, which monitors and manages the platform in the background to identify potential technical challenges. The new product also oversees the volumes of tickets sent each day, and groups alerts to allow for faster incident resolution.

Again, MSPs, integrators and other partner types can team up with Rackspace to provide each of these services.

“We enable partners to work with us to deliver that for customer and we do it across a wide range of platforms,” Pandrangi said.

The hybrid cloud opportunity is ripe.

According to Forrester Research, in a report commissioned by Intel, 58% of infrastructure decision-makers in North America and Europe are using public cloud and have a hybrid strategy in place. Another 42% will migrate traditional business apps to cloud platforms.

Earlier this year, Gartner’s Santhosh Rao, senior director analyst, dubbed hybrid IT as “the standard in 2019.”

“Hybrid architectures will become the footprints that enable organizations to extend beyond their data centers and into cloud services across multiple platforms,” Rao said.

Indeed, Forrester recently found that 74% of enterprises now describe their strategies as hybrid.

Rackspace is taking aim at the opportunity.

“A hybrid strategy allows customers to unlock the best of both worlds,” Pandrangi said.

Vikas Gurugunti, executive vice president and general manager of solutions and services at Rackspace, agreed.

“We are in the midst of a significant hybrid cloud movement with over $1 trillion of spend allocated toward cloud and associated IT services,” Gurugunti said.