Microsoft BPOS Hit with Another E-Mail Cloud Outage
History is repeating itself, as Microsoft BPOS — the now-obsolete forebearer to the Microsoft Office 365 cloud suite — experienced an e-mail service disruption that sounds an awful lot like the one it was hit with at the end of June 2011.
Like last time, the disruption had to do with problems sending and receiving of e-mails in Exchange Online, the messaging component of the Microsoft BPOS suite. Also like last time, some users couldn’t so much as access the Outlook Web App. Oh, and the glitch stopped the Microsoft Service Health Dashboard from updating during the outage. Again.
Once more, Mary Jo Foley at All About Microsoft has the blow-by-blow, reporting she was first contacted about the outage July 19, 2011, at around 1 p.m. Eastern, with the Microsoft Online Services Twitter account updating at 1:45 p.m. with the promise that the team is on it. Fifteen minutes later, service was restored and the dashboard was updated.
A little perspective: A major selling point for Microsoft Office 365 is that its built-in multitenant support makes it a lot more resilient than BPOS. And this outage was short enough to avoid any kind of serious backlash from the user community. But with BPOS customers locked out of Microsoft Office 365 for the next several months (possibly up to a year), will these outages prompt users to look elsewhere for their cloud services?