Kaseya’s SaaS Cloud: Coming In October
Kaseya continues to put the final polish on its next major software platform — which will include on-premise and SaaS (software as a service) components. But the company is rethinking whether to call a major new release Kaseya 6, according CEO Gerald Blackie. Here’s more on Kaseya’s branding and launch strategy.
According to an email from Blackie:
“K6 [short for Kaseya 6] is in production (we are not going to go with that designation at release – most likely Kaseya 2 for second generation) with several of our customers — and its all going very, very well. We will expand this limited rolling release as we go week to week and are finding it very a nice, stable release given everything that has been included in the base framework.”
Still, don’t expect a massive launch day where Kaseya pushes all customers to the new platform. Instead, Kaseya plans to gradually move the software out to a larger and larger base of customers through the balance of the year, according to Blackie. One reason for the controlled, gradual roll out: Kaseya in 2008 took some lumps for a major upgrade that suffered several support bumps.
SaaS In October
Meanwhile, Blackie says Kaseya’s SaaS strategy is “rolling continuously and a big piece of it is expected to come alive in October.”
Back in June 2009, Blackie discussed Kaseya’s vision for a SaaS portal that would allow MSPs to pick and choose from a range of services — including online storage. And in August 2009 at the CompTIA Breakaway conference, Blackie in this video described Kaseya’s emerging SaaS relationship with The ASCII Group:
The Big Question
For Kaseya, SaaS is both an opportunity and a challenge. In particular, the company will need to come up with a compelling SaaS subscription model that doesn’t pull the rug out of Kaseya’s traditional on-premise software business.
It’s a familiar challenge. Many MSP-oriented software providers — including ConnectWise, Dell’s Silverback Technology, Level Platforms and N-able — have pushed beyond on-premise options to introduce hosted or SaaS approaches. Still others such as Autotask, GFI Max (formerly HoundDog Technology) and Paglo have successfully focused purely on SaaS from the start.
We’ll be watching as Kaseya prepares to pull back the curtain on its cloud applications.