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 Channel Futures

Cloud


Automation

BitTitan Adds Automation Features to IT Services Platform

With the MSPComplete Task Library, service providers can create custom wizards to automate IT activities and streamline processes while reducing service delivery costs, the company said.

**Editor’s Note: Microsoft is banning trade media and analysts from Inspire 2018, so we will be covering the event remotely via virtual news briefings and collateral material.**

PRESS RELEASE — LAS VEGAS – INSPIRE – July 17, 2018 – BitTitan®, the global leader in managed services automation, today announced a robust new set of automation capabilities for MSPComplete®, enabling service providers and IT professionals to provide professional, managed, and help desk-related services for Microsoft Azure. With the MSPComplete Task Library, service providers can create custom wizards to automate IT activities and streamline processes while reducing service delivery costs.

As customers adopt a growing number of SaaS solutions and technologies, today’s service provider confronts a more complex environment to manage than ever before. MSPComplete’s Task Library allows these providers to create, store, and execute series of automated tasks to provide scalable and repeatable deployment and managed services around Azure. The Task Library includes over 40 automated, out-of-the-box tasks ready to launch in just minutes – no coding expertise necessary. These new Azure automation features join an extensive roster of Office 365 and additional managed service tasks already available in the MSPComplete platform.

“As service providers look to build and scale their Azure practices, this new package of automated tasks paves the way for a standardized and profitable cloud services business,” said Geeman Yip, Founder and CEO, BitTitan. “The demand for service delivery around Azure is only just beginning, and forward-thinking providers recognize the importance of establishing this practice today. MSPComplete provides the fundamental building blocks for service providers to build and grow this practice early, ultimately capitalizing on the next big market opportunity in the cloud.”

MSPComplete offers several benefits for service providers to organize and automate service delivery, including:

  • Script Management: Centralize scripts in a single repository across all contributors.
  • Change Management: Deploy updated scripts to all employees to ensure everyone is running the latest version.
  • Cloud Execution: Use the power of the cloud, or a local server, to run scripts.
  • Out-of-the-Box Automation: See immediate ROI and quickly build customer processes by leveraging the growing Task Library.
  • Contextual Automation: Pass data between scripts and documentation easily.
  • Success/Failure Notification: Customize delivery processes to provide notification when steps have been completed.

Over the course of this week at Microsoft Inspire, attendees can learn more about MSPComplete, MigrationWiz, and see demos of both solutions at Booth #523. To keep up with the latest news and information coming out of the show, like and follow BitTitan on these social media channels:

Twitter: @BitTitan
Facebook: www.facebook.com/BitTitan
LinkedIn: www.linkedin.com/company/BitTitan
Blog: www.blog.bittitan.com

About BitTitan
BitTitan®, the global leader in managed services automation, empowers service providers and IT professionals to properly assess, deploy, and manage technology solutions in a cloud-first world. With BitTitan MSPComplete®, an IT services automation platform featuring BitTitan’s globally renowned MigrationWiz® solution, IT professionals can organize, optimize, and automate service delivery. Since 2009, BitTitan has migrated over 11 million mailboxes for more than 33,000 customers in 155 countries. BitTitan supports many leading cloud ecosystems including Microsoft, Amazon, Google, and Dropbox. To learn more about BitTitan, visit www.BitTitan.com.

Tags: Agents Cloud

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