BetterCloud has released results of its first Trends in Cloud IT Monthly Poll on real-time messaging applications, where it surveyed more than 800 IT professionals and end-users in February to get a better understanding of how organizations of all sizes use real-time messaging applications, and some of the benefits and challenges they have experienced in using these apps at work.

While the full report goes into more detail, in the following slideshow Talkin' Cloud breaks down the key takeaways from the survey and how the findings can be used to make the most out of any real-time messaging application implementation at your organization, whether you are an end-user or provide collaboration or communication services.