Reflexion Networks: An MX Logic Alternative?
As McAfee gobbles up MX Logic in the SaaS (software as a service) security market, an MX Logic rival called Reflexion Networks pushes ahead with a pure channel partner business model. In this FastChat Video, Reflexion VP of Sales and Marketing Scott Barlow (pictured) describes his company’s market position and partner strategy.
The VAR Guy met Barlow during CompTIA Breakaway 2009 in Las Vegas. Here are highlights from the conversation:
Also, check out The VAR Guy’s complete FastChat Video center, featuring interviews with:
- Level Platforms CEO Peter Sandiford (MSPs in the cloud)
- Red Hat North America Channels VP Roger Egan
- Stephen Cho, director, Google Apps Channels
- Motorola Channel Chief Janet Schijns (preparing for an MSP beta test)
- Kaseya CEO Gerald Blackie (blending SaaS and on-premise managed services)
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I highly recommend Reflexion Total Control to any VAR that is looking to get a handle on spam rates, reduce service calls, and put control in the hands of the individual users.
My second vendor in a year was having a failure they could not resolve. In September 2007 Reflexion rescued me and my clients. Even with Reflexion’s growth, they are still providing exceptional service and support.
We are an MSP on the east coast and absolutely LOVE working with Reflexion. There customer and tech support are basically the best we have ever experienced from any vendor, their hosted email protection services are very robust and quite affordable. They are extremely MSP-friendly, and we have integrated their services into our managed services offerings. Their master control panel for solution providers is the fastest online system we’ve used to date, and enables granular control over all clients, quarantines, etc.
I guess you could say that we are raving fans. 🙂
Tina, Ben: Thanks for describing your experiences with Reflexion. The VAR Guy isn’t in the business of picking favorites. Nor does our resident blogger actually review IT products/services. But The VAR Guy does appreciate real perspectives from real solutions providers. Thanks for taking the time to share your thoughts earlier.
We’ve been using reflexion’s spam solution since its early stages and while I have been very impressed with the online interface and ease of use, the entire email system has gone down a couple times, leaving the partner in a tough situation with the client. While it is a great product I believe there are still improvements that can be made to enhance reliability.
Storm Chaser: The VAR Guy’s sister site, MSPmentor, documented Reflexion’s SaaS outage here.
There customer and tech support are basically the best we have ever experienced from any vendor, their hosted email protection services are very robust and quite affordable.
Hmmm… Funny Videos… The VAR Guy wonders if there’s a hidden meaning in your name?
-TVG