Cisco Channel Chief Concedes Services Concerns
During some brief but revealing remarks, Cisco Channel Chief Keith Goodwin conceded that he’s heard from partners who are increasingly concerned about potential services conflicts with Cisco.
At the Cisco Partner Summit in Boston, Goodwin assured attendees that Cisco’s services strategy will not include head-on competition from Cisco. Still, Goodwin concedes that some VARs perceive services competition.
In response, Cisco is launching a services channel program in FY10. It will include a resale, managed services and outsource offering. The terms will be “clear, less complex and will reward [partners] for services you sell and deliver,” Goodwin says.
The VAR Guy must concede: He needs more details on this new channel services program. But clearly, on the topic of services channel conflict, Goodwin has heard his share of constructive criticism from VARs in recent months.