4 Ways the Shift Toward Managed Services Is Reshaping Security
Cyberthreats continue to affect businesses of all sizes. Fewer than 1,000 data breaches resulted in 4.5 billion data records being compromised worldwide — just in the first half of 2018. The sheer volume and sophistication of information security threats has spurred the rise of the managed security services market, which is expected to grow to $40.97 billion by 2022. Service providers who have traditionally focused on the remote monitoring and management of IT security functions are now adding security services to their portfolios.
More and more, managed service providers are looking to offer differentiated services to protect their customers’ sensitive data, rather than reselling vendor products. Additionally, channel partners are eager to address the security skill set gap with suites of intuitive assessment, deployment, remote management and monitoring capabilities, along with prevention, detection and response services, and security awareness training — all packaged in their managed security portfolios.
The heightened demand for security delivered as a service by channel partners is reshaping the life cycle of the managed security services market and changing the face of the broader cybersecurity market as a whole. Here are several trends every solution provider should be aware of as the shift continues:
1. Automation and Correlation Across Security Services
As service providers invest in tools from multiple vendors, time and cost requirements are driving the need for automation as a primary requirement in the delivery of managed security. Security incident and event monitoring tools are a good example of this. Traditionally these tools have given MSPs detailed insight and visibility into their customers’ IT infrastructure. Translating that visibility into action was left up to service desk ticket handlers or incident responders, rather than the MSP. But more recently, these visibility tools are now offering integrated or built-in automated incident response capabilities as well as security orchestration services. These requirements are challenging the broader security market to enable channel partners with automated remediation and response capabilities closely aligned with threat prevention and detection services. Along with integral automation capabilities, security products leveraging modern correlation and computation techniques through machine learning, artificial intelligence and community threat intelligence are now a clear differentiation in this market as well.
2. Consolidation and Integration of Managed IT and Security
As MSPs leverage public or virtual hybrid cloud environments, as well as SaaS applications for their customers’ IT and network infrastructure management, the ease of delivery, agility and cost is driving converged management of security services as well. This is evident in scenarios where vendors specializing in network access, such as software-defined network (SDN) companies, are offering niche network security services, or in cases where pure-play network security vendors offer solutions to satisfy the need for SDN access, all integrated within a single packaged offering. The need for closer integration between IT and security service management is driving …