Wavelink Expands Reporting for Mobile Device Management (MDM)

Wavelink continues to bolster its real-time telecom expense management (TEM) solution, called Wavelink Avalance Telicost. Indeed, Wavelink has added reporting and usage capabilities to the platform. Now IT administrators and IT service providers can use the new features to monitor, analyze and manage data, voice, SMS and roaming usage on network-connected mobile devices.

Wavelink and its rivals are striving to help businesses get a handle on the bring-your-own-device (BYOD) trend. As P.J. Gupta, founder and CEO of Amtel, an MDM provider, told MSPmentor two weeks ago: It's not good enough to know how many devices are on your network. In order to be protected, companies need to be able to monitor the activity of those devices and make sure employees are following pre-defined mobile device guidelines.

Most MDM software providers are pursuing that business opportunity. When it comes to Wavelink's TEM business customers they can view and manage telecom and wireless costs on all mobile devices. They can also use the geofencing function to track any device's location and determine where those devices can be used. Wavelink's TEM solution can also notify mobile phone users and network admins whenever a device is about to incur an unusually high cost or when they're about to move outside pre-defined work zones.

Moreover, Wavelink is trying to move beyond basic monitoring and into a TEM offering that provides deeper analysis. To that end, the new Wavelink Avalanche Telicost can churn out reports on how much data individual applications are using -- helping IT service providers and customers to respond accordingly.



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