A new survey from Chicago-based managed security service provider (MSSP) Trustwave revealed that organizations with 1,000 Internet users or fewer spent more on IT security on a per-user basis than larger organizations. Here's a complete breakdown of the survey results.

Dan Kobialka, Contributing writer

January 16, 2015

2 Min Read
Josh Shaul Trustwave39s vice president of product management
Josh Shaul, Trustwave's vice president of product management

A new survey from Chicago-based managed security service provider (MSSP) Trustwave revealed that organizations with 1,000 Internet users or fewer spent more than twice as much on IT security on a per-user basis than larger organizations (those with more than 1,000 Internet users).

The survey of 172 IT professionals showed that IT security cost $157 per Internet user in smaller organizations versus $73 per user in larger ones.

Also, Trustwave found that 28 percent of all respondents said they believed they were not getting full value out of their security-related software investments.

Other Trustwave findings included:

  • Organizations spent more on security-related software in 2014 than they did in 2013 – $115 per user in 2014 versus $80 in 2013, representing a 44 percent year-over-year increase.

  • Of the $115 per user that organizations spent on security-related software in 2014, $33 of this investment was either underutilized or never used at all.

  • 35 percent of respondents said one of the reasons that their security-related software “sat on the shelf” was that they believed their IT department was too busy to implement it properly. 33 percent also said they did not believe that their IT department had the necessary manpower to deploy this software properly.

“Too many businesses purchase security technologies only to realize they do not have the manpower, skillsets or time to make sure the technologies are installed, updated or working properly. The lack of resources leaves a gap in their security that needs to be filled,” Josh Shaul, Trustwave’s vice president of product management, told MSPmentor.

“Partnering with a third-party team of security experts helps fill that (security) gap because the security experts focus on the business’ security while the in-house IT team focuses on other revenue-generating priorities,” Shaul added.

Trustwave found that the number of users served by cloud and/or managed security services is expected to increase by 43 percent in 2015, and Shaul noted that MSSPs can leverage valuable resources to help enterprises and SMBs protect their sensitive information at all times.

“MSSPs have built-in intelligence through their advanced research and ethical hacking capabilities. They also help businesses identify and remediate security weaknesses across their infrastructure before the criminals can exploit them,” he said.

Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at [email protected].

About the Author(s)

Dan Kobialka

Contributing writer, Penton Technology

Dan Kobialka is a contributing writer for MSPmentor and Talkin' Cloud. In the past, he has produced content for numerous print and online publications, including the Boston Business Journal, Boston Herald and Patch.com. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State College (now Bridgewater State University). In his free time, Kobialka enjoys jogging, traveling, playing sports, touring breweries and watching football (Go Patriots!).  

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