Tenzing Managed IT Services, OpSource Team for Public Clouds

Tenzing Managed IT Services is pushing into the public cloud and expanding its geographic range through a newly announced partnership with OpSource. Here’s the background.

Tenzing, which specializes in hosting SaaS and e-commerce applications, works with integrators, VARs and other partners who offer its services. The Canadian company launched a channel program earlier this year.

Tenzing has been marketing its Everest Enterprise Cloud for a couple of years. The private/hybrid cloud service catered to customers who required special configurations for their applications. Essentially, the fully managed offering handles customer tasks that wouldn’t normally find a home in a public cloud. But customers began asking about public cloud options. Tenzing opted to partner with OpSource to develop that piece of its services portfolio.

Cloud Software and Services

OpSource, based in Santa Clara, Calif., provides software that automates cloud provisioning, manages applications and infrastructure, and supports administrative functions such as billing. Tenzing licenses OpSource’s software and uses the company’s architectural blueprint in its new public cloud, dubbed Everest Cloud, noted Brian Shepard, Tenzing’s founder and chief executive officer.

John Beck, senior vice president of worldwide channels and alliances at OpSource, said service providers have infrastructure know-how, but may lack in-house software development expertise. He said OpSource’s offering expedites a provider’s path to public cloud.

“The time it takes to build a public cloud offering with all the billing components and charge-back capabilities is not trivial,” Beck said.

In addition, Tenzing’s partnering arrangement with OpSource provides access to the latter company’s partner ecosystem. Those partners will let Tenzing offer “global deployment options” to its customers, according to the company.

Cloud Rollout

A U.S.-located Everest Cloud is now available. An Everest Cloud with data residency in Canada is slated for availability in Q3 2011.

Those public clouds differ from Tenzing’s managed cloud service in that customers  will be able to go online and sign up for cloud services with a credit card, Shepard said.  They will control provisioning and manage the cloud on their own. The new clouds will operate on a pay-as-you-go basis, while Tenzing’s managed clouds involved multi-year deals.

OpSource’s partner program, meanwhile, is poised for further expansion. The company teams with MSPs, hosting providers, telcos, distributors, and VARs, according to Beck. He said OpSource expects to announce partnering arrangements with North American telco providers within the next 30 to 45 days.

Tenzing, for its part, aims to generate 20 percent of its revenue through partners this fiscal year. It does business with ATG e-commerce integrators, SharePoint integrators, and Web app developers.

The companies’ partner constellations provide ample room for collaboration -- and a plenty of work for alliance managers.

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