SunGard: Managed Recovery Program for Cloud and On-Premise

SunGard Availability Services has created the SunGard Managed Recovery Program to help secure the availability of both cloud and on-premise applications. The goal of the Managed Recovery Program is to manage the entire application recovery lifecycle for SunGard customers.

The program includes:

  • definition and maintenance of recovery plans, procedures and recovery infrastructure configurations;
  • execution of recovery;
  • recovery management during network disasters; and
  • detailed post-test reports that include full review of test activities, gap analysis, recommendations for security improvements remediation plans, program status reporting, contract maintenance and updates.
The big-picture benefit for SunGard customers is that the company is taking the application recovery responsibility away from your IT staffs so that your IT staff is freed up to take on other projects. SunGard says it will won't only recover it's customers' cloud and on=premise applications. It will also identify root causes of that failure and tell customers what steps need to be taken in order to prevent another application failure.

Make no mistake: SunGard is still heavily focused on the cloud. It  assigned four executives earlier this year specifically to accelerate its managed services and cloud initiatives, and expanded its data center in Philadelphia, Pa., in order to meet the increase in customer cloud demand.


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