ScienceLogic CTO: Managed Services Key to Business Growth
Managed services are becoming a must-have for companies that are looking to expand. That's according to IT management software provider ScienceLogic CTO Antonio Piraino. The company recently reported the shattering of a company record: the most new customers in a single quarter. In this year's third quarter, the company has closed more new customers than any prior year in the history of the company.
“A number of our customers are facing a new spurt of business growth, and are leveraging our IT management platform as the core to managing their dynamic IT environments,” Piraino told MSPmentor. “In particular, this has become a must-have for MSPs that are expanding their businesses with thousands of new devices at a time.”
ScienceLogic customers use the company's platform for IT operations and cloud monitoring, organizations can manage the mix of physical, virtual, and cloud. According to ScienceLogic, its platform eases the burden on customers by understanding the constant shifting of managing resources and data, resulting from the virtualization, cloud computing, and bring your own device (BYOD) trends. To achieve this, ScienceLogic uses a correlated set of metrics across both on-premise and cloud infrastructures, which speeds troubleshooting and simplifies management workflows.
Piraino expects the positive results to continue for the company in 2013. “Between our scalability, unmatched multi-tenant capabilities, and the exciting new releases we have planned for 2013, we remain bullish on the growth trajectory of our enterprise, government, and MSP customers.”
Back in August, a ScienceLogic HostingCon 2012 survey of hosting providers revealed that 50 percent of respondents named “price wars” as the greatest threat to the industry.