PacketTrap Marches Forward Amid Dell-Quest Deal
Dell (NASDAQ: DELL) expects to complete the Quest Software (NASDAQ: QSFT) buyout in Q3 2012. In the meantime, Quest has announced Q2 results, expanded support for NetApp storage, and is pushing deeper into the managed services software market. Indeed, Quest’s PacketTrap team appears to be heads-down on a cloud version of PacketTrap MSP, a remote monitoring and management (RMM) software platform.
PacketTrap MSP already runs on-premises. The cloud version will deliver closer ties with PacketTrap PSA, a professional services automation (PSA) platform that Quest acquired last year. Together, PacketTrap hopes the cloud-based PSA and MSP solutions deliver end-to-end monitoring and business management services for MSPs.
Both Dell and Quest Software are working hard to keep employees focused during the Dell-Quest merger and integration process.
- On one hand, Dell and Quest have assembled an integration team — featuring executives from both companies — to sort through product integration and organizational priorities.
- On the other hand, the companies continue to operate separately until the deal is finalized in Q3. Quest this week announced more support for NetApp, the latest sign that Quest will continue to partner with Dell’s rivals.
Dell has not stated which Quest products will live or die once the integration has been completed, but it seems clear that Quest’s PacketTrap business continues to chug along in the shadow of the integration talk. Don’t forget: Most of the PacketTrap team members are M&A veterans who successfully navigated Quest’s buyout of PacketTrap. Several team members have successfully worked through additional M&A deals.
Meanwhile, Quest yesterday announced Q2 2012 results. Total revenues rose 6.3 percent to $215.7 million for the quarter. But the company had a $31.4 million net loss for the quarter, apparently triggered by M&A expenses.