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 Channel Futures

Business Models


Nimsoft Hires Former Alpheon CEO to Empower MSPs

  • Written by Joe Panettieri 1
  • April 30, 2012
Nimsoft, a CA Technologies company, has hired former Alpheon CEO Greg Donovan as VP of partner enablement.

Nimsoft, a CA Technologies company, has hired former Alpheon CEO Greg Donovan as VP of partner enablement. Donovan has extensive experience as a managed services provider (MSP), focusing on the health care customers before selling to Alpeon to mindSHIFT in 2010 (which Best Buy, NYSE: BBY, has since acquired). Now, Donovan will help to empower Nimsoft’s partner base of roughly 500 MSPs.

Donovan joined Nimsoft in February and has already racked up about 45,000 in frequent flier miles, meeting with MSPs and helping to focus on business growth opportunities. The Nimsoft software portfolio includes IT monitoring and IT service management software — both on-premises and in the cloud.

Donovan arrives at Nimsoft amid some company transitions. Chris O’Malley — most recently CEO of CA’s Nimsoft business — exited the company in March, and Nimsoft’s sales, technology and business leaders now report directly into CA Technologies. And CA Technologies is connecting the dots between its mid-market software platforms — including Nimsoft, ARCserve (backup) and AppLogic (cloud services software).

Donovan ranks among the rare MSP veterans who carved out a niche in a vertical market — health care — to drive growth and attract a major buyer (mindSHIFT). Donovan has a range of MSP software experience, having embraced Autotask and Level Platforms at Alpheon. But he also kept an eye on the mid-market, and started to evaluate software solutions that specifically target larger MSPs and mid-market data center management. Hence, his connection info Nimsoft.

Tags: Cloud Service Providers Digital Service Providers MSPs VARs/SIs Business Models Leadership

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6 comments

  1. Avatar Jay McBain April 30, 2012 @ 9:44 pm
    Reply

    Congrats to Greg – Nimsoft drafted one of the smartest guys I know. It would be a good follow-up to get his perspective on healthcare and the (false?) promise the channel has seen thus far in stimulus and automation. Impact as well as futures of the iPad and other devices in ambulatory care would be a second question.

  2. Avatar Joe Panettieri May 1, 2012 @ 12:31 am
    Reply

    Jay: You raise a great point about health care IT. I think the opportunities are real, but many VARs/MSPs that lack any vertical knowledge tried to grab fast money in the health care market. You can’t master a vertical market overnight…
    -jp

  3. Avatar Greg Donovan May 1, 2012 @ 1:24 pm
    Reply

    Jay – many thanks. It was from the support of great vendor/partners like yourself that allowed us to thrive and succeed. That guidance and assistance that was given to me I hope to give to our partners at Nimsoft. The year is off to a great start; new partners, new services, new stories. I hope to have many more in the future.
    As to the healthcare vertical – jp hit the nail on the head, it requires specialization like Mike Jones at ClinicAnywhere to be successful. The stimulus is a nebulous arrangement that is causing people to make decisions with solutions designed to fulfill a regulatory requirement not provide a function advantage. I would enjoy seeing an ROI analysis from the GSA 10 years after the passage of ARRA.

  4. Avatar Mark Crall May 3, 2012 @ 2:47 pm
    Reply

    Nice move by Nimsoft. Great is a veteran “geter-doner”. Congrats Greg!

  5. Avatar Greg Donovan May 3, 2012 @ 4:51 pm
    Reply

    Mark – Thanks for the kind words. Enjoying your new gig?

  6. Avatar Manav Singh May 8, 2012 @ 10:24 am
    Reply

    Congrats Greg! Hope to see your extensive experience bring in value to other verticals MSPs just like the healthcare IT.
    Best wishes for the new role.

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