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 Channel Futures

Business Models


McDonalds Meets Managed Services

  • Written by Joe Panettieri 1
  • October 16, 2007

Like a Big Mac and a large fries, IT service franchises now go hand-in-hand with managed services. The latest example: Expetec Technology Services — an IT services franchisor in 20 states and Canada — has embraced the ConnectWise managed services platform. The move comes roughly one week after the Fast-Tek franchises announced plans to leverage Kaseya and SecureMyCompany’s managed services. The bottom line: If break-fix franchises are embracing managed services, surely more sophisticated solutions providers need to do the same.

Think about the trends for the moment. Big distributors (Ingram Micro, Tech Data), big retailers (Best Buy, Circuit City) and break-fix franchises all are deploying managed services foundations. Solutions providers that don’t figure out a managed services strategy soon could wind up locked out of the bidding process for new customer deployments, particularly in the government and higher education markets — where clients are increasingly demanding managed services models from their IT partners.

Tags: Cloud Service Providers Digital Service Providers MSPs VARs/SIs Business Models Technologies

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One comment

  1. Avatar government bidding August 28, 2008 @ 8:58 pm
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    government bidding…

    Six Apart started a working group in February 2006 to improve the Trackback protocol with the goal to eventually have it approved as…

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