Managed Print Services: OKI Data Focuses On Education

At the recent Managed Print Services Conference in Orlando, Fla., I had a quick chat with Tim Brien, director of MPS at OKI Data Americas. Brien said VARs and managed services providers (MSPs) need infrastructure tools to succeed in the managed print services market. Not by coincidence, OKI is standing by to assist channel partners moving into the MPS market.

Brien briefly detailed what OKI provides, with some key pillars including automation and continuous print assessment and remote monitoring. Brien said MSPs need to make an investment in their managed print practices, but those who do their homework will earn a return on investment.

Brien worries that too many MSPs think managed print is merely a list of hardware and toner SKUs to sell, loosely (if at all) wrapped in services. In reality, managed print services includes a set of processes that MSPs must maintain and monitor on an ongoing basis. Hardly surprising, Brien believes managed print is on the cusp of a boom period. We'll be watching.

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