Kaseya Launches 24×7 Managed Services Program
In early August, The VAR Guy”s daily blog hinted that Kaseya was prepping a new initiative to help VARs offer 24×7 managed services. (See item 9 on this list.) That prediction came true today as part of Kaseya’s new emPower Program.
The Kaseya emPower Program includes three components:
• Kaseya emPower Out-Tasking
• Kaseya emPower Toolkit
• Kaseya emPower Education
The Out-Tasking effort leverages Kaseya IT Monitor Assist, an “always on” 24×7 monitoring system that filters through thousands of alerts to determine which items are critical and need immediate attention.
In contrast, the Kaseya emPower Toolkit provides access to technical information, sales and marketing tools and industry knowledge resources that were developed through collaboration with successful MSP peers and industry analysts.
Additional Kaseya emPower Out-Tasking services and Kaseya emPower Education information will be made available and announced in the coming months. For additional information, visit www.kaseya.com/empower.