Isaac: Backup, Disaster Recovery MSPs Hold Up Well
While Isaac weakens from a hurricane to a tropical storm, MSPs that offer backup, disaster recovery (BDR) and cloud storage services seem to be weathering the storm well. The latest example: Datto, which offers BDR solutions to MSPs and VARs, says it has not experienced call volume spikes and its monitoring center (pictured) remains quiet. That’s good news, amid Isaac-related flooding in New Orleans, and storm damage that knocked out power to more than 700,000 people, according to The Wall Street Journal.
“Partners seem to be okay and better prepared in general,” said Shannon Kohn, director of marketing and channel relations at Datto. “Right now we have less than 100 Datto units that have been affected due to Isaac.”
It has been seven years since Hurricane Katrina — and post-storm flooding — pummeled New Orleans. For the most part it seems like channel partners and their customers have taken new, more effective disaster precautions. On-premises storage appliances plus cloud-based backup services have matured dramatically in the past decade, while prices for such services are now reasonable for most SMB customers.
Of course, Isaac isn’t over. A lot of businesses — including MSPs themselves — may still declare disasters. That said, the MSP market as a whole seems pretty silent during the Isaac downpour. Perhaps the industry is breathing a quiet sigh of relief.