Ingram Micro Community Partners Get On Board with Cloud
Cloud plays a big role in the conversations Ingram Micro SMB Alliance and Trust X community members have with their customers — and is now a big part in shaping their businesses.
Continuing our coverage of the Ingram Micro Cloud partner journey, Channel Futures caught up with Deepak Thadani, president and CEO of SCO Cloud and president of SysIntegrators; and Mark Essayian, president KME Systems, at Ingram Micro Cloud Summit X. Thadani also is advisory council president for the SMB Alliance,
While the cloud journey for each of these partner businesses is unique, having a vision and executing is something they have in common.
Thadani, who founded SCO Cloud, is astute. Almost then years ago. he saw the shift from on-premises equipment to the cloud and knew that his SysIntegrators customers with aging IT systems weren’t going to spend hundreds of thousands of dollars on infrastructure to get where they needed to go. Both of Thadani’s businesses are in Armonk, New York.
“So, I thought, I can push them to some public cloud where I don’t have very much control, but I’m a control freak and I wanted to be careful with my customer’s data, and if I told them that I’m hosting it here, they’d listen, and if something went wrong then it’s on me,” he said.
In 2009, SCO Cloud was born.
“The best way for me to mitigate that responsibility was to take control of it myself,” he said.
SysIntegrators is a traditional MSP business founded in 2000. Why build a separate company rather than add a cloud practice to SysIntegrators?
The entrepreneur needed startup capital to build the business, buy equipment and attract partners.
“I thought it was cleaner to have two separate focuses,” he said.
SCO Cloud brings in resellers and MSPs to host their customers on the company’s data centers. SCO Cloud has four data centers in the U.S. – Las Vegas; Grand Rapids, Michigan; Baltimore, Maryland; and Hawthorne, New York, with a fifth data center scheduled to open soon in Atlanta. scoCloud does three things: infrastructure hosting, backup and disaster recovery.
According to Thadani, he offers a specialized cloud, what he describes as a higher-grade cloud with white-glove service.
“We’ll log into on-premises systems for customers, configure firewalls, set up VPN tunnels and make sure their all their terminals work,” he said. “Because we have the IT company; we have that background to provide a deeper level of service.”
SysIntegrators focuses on network security, virtualization and Unix and Linux. The company moves customers to SCO Cloud and gets paid a commission for doing so, as do all of the cloud partner’s resellers.
SCO Cloud works in the SMB space, from a small scrapyard, tire shop or dentist office, for example, to a big health insurance company or retailer with multiple locations across the state. SysIntegrators customers are primarily in the Northeast unless they have branch offices in other states.
“Because we do Linux and Unix, we get customers from all around the country because it’s a little harder to do than Windows,” said Thadani.
The partner is a loyal and longtime Ingram Micro customer so it’s a no-brainer that Thadani attends Cloud Summit. It’s an opportunity to meet the vendors that Ingram Micro showcases at the event.
“They vet them for me so I know if there’s an add-on service I want to add to my business or a new feature or functionality that we don’t want to build ourselves, they show us a bunch of partners we can partner with, and vendors we can sell from the marketplace,” he said.
Another big benefit of attending Cloud Summit is …