Hitachi Data Systems Reaches Out to MSPs
One of the major challenges that MSPs face today is given the rise of mobile computing the average end user now wants to be able to access data and files from anywhere they happen to be. While that may seem to be a simple enough concept; putting the technologies in place to actually enable that to occur is a complex undertaking. As a result, many organizations are looking to MSPs to help solve that particular issue.
But that often requires MSPs to stitch together a raft of technologies from different vendors that don’t always play nice with one another. By the time the MSP actually accomplishes building the service the customer is looking for, there may not actually be much left in terms of actual profit.
With that issue in mind Hitachi Data Systems (HDS) has been reaching out to MSPs to make the case for building a secure mobile computing service based on Hitachi Content Platform (HCP) Anywhere software. While HDS is best known for IT infrastructure, HDS has also crafted an HCP Anywhere offering that as of this week not only spans HDS storage, but also any network attached storage device, including storage systems from NetApp and Windows file servers.
At the same time, HDS has partnered with Digilink Ltd. to create an HCP Anywhere Connector to Microsoft SharePoint repositories, while also make available an HCP Anywhere plug-in for Microsoft Outlook.
HDS CTO Peter Sjoberg said HDS is already working with a small number of MSPs to build a secure, scalable communications and collaboration around a private cloud platform that is based on object storage frameworks. In the case of HDS, all the work associated with integrating traditional NAS storage and file share and synchronization software with that object store framework has already been done. The end result, says Sjoberg, is a technology platform that is designed to be easy to set up and run.
Obviously, HDS doesn’t have a long history of working with MSPs. But it does have a lot engineering expertise when it comes to complex IT problems. Rather than having to develop that engineering expertise themselves, Sjoberg is making the case that HDS has already done most of the heavy private cloud integration lifting an MSP would have to do on their own already. In fact, it’s not all the bits and bytes that matter most, said Sjorberg, but rather the business value that MSPs can bring to their customers using the most flexible IT management platform possible. As such, MSPs might do better to spend less time reinventing technology wheels versus profitably rolling out services they can monetize much sooner than later.