Dimension Data Launches Video Managed Services
Dimension Data, the $4.7 billion IT services provider, has launched a global managed services effort focused on video and visual communications. Officially called Managed Service for Visual Communications, the effort will allow customers to focus on their core businesses, reduce operational costs, lower barriers to entry and improve user experiences for video, Dimension Data claims.
No doubt, managed video services, cloud video, and video as a service have generated lots of buzz in the past year. Several major MSPs have bet the bulk of their business on managed video services. But some MSPs are struggling to monetize video and telepresence services as free alternatives such as skype surface on desktops and mobile devices.
Still, Dimension data sees opportunities ahead. The company says 66.6 percent of US companies are striving to manage video on-premise, but 49 percent of those organizations have no strategic plan for visual communications, such as telepresence and video as a service. Dimension Data asserts:
- Companies around the world are increasingly adopting managed video solutions to increase employee productivity, business agility collaboration and overall company cost reduction.
- As companies adopt managed video solutions, there is a growing need to ensure they are adopted efficiently and that companies are realizing a return on investment (ROI) within a reasonable time-frame.
Dimension Data has been accelerating its managed services strategy since at least 2009. More recently, the company in mid-2011 named Steve Nola CEO of the company’s Cloud Business Unit, and Dimension Data also acquisition OpSource, an enterprise cloud provider that earned the top stop on the Talkin’ Cloud 50 List of service providers.