Software developer Digital Fairway has announced Provergent Communication Services Management Suite Version 3.2, adding enhanced workflow and reporting capabilities as well as the ability to allocate the costs associated with communication services to an organizations general ledger, said the compay.

Keeping track of cost center assignments and cost allocations for communication services in a spreadsheet are time-consuming and error -prone tasks, said Digital Fairway CEO Joe Warnement. With Provergent V3.2, enterprises can now associate a communications service and its cost to a general ledger code within the application, allowing the service costs to be accurately allocated to the cost center consuming that service. This can be done at the point the service order is entered into the system, or as a workflow task in the order approval or completion process.

This ability to associate a unique service or circuit identifier to both the cost and a general ledger code greatly facilitates telecom billing reconciliation activities, speeding up the accounts payable process, the company explains. It also enables enterprises to gain a more accurate view into the telecoms services being consumed by different parts of the organization.

Other new features provided in the Provergent Communications Services Management Suite V3.2 include MPLS support, expanded workflow roles and enhanced reporting Microsoft Vista support.

Digital Fairway www.digitalfairway.com