Citrix Offers Free GoToManage iPad Application

Citrix Systems is offering a free version of its new Citrix Online GoToManage iPad application through the Apple iStore. The news surfaced this week at Citrix Summit 2011 in San Francisco, Calif. Users of the application can troubleshoot and handle a computer's technical users from anywhere using their iPad. Citrix VP and General Manager of IT Services Elizabeth Cholawsky and Citrix Senior Product Director of IT Services Brian de Haaff offered some additional insights.

"The application is free and it's unlimited use," said Cholawsky. Of course, there is a paid version with more features. The free version of the GoToManage iPad application lets users manage a single server. It's perfect for personal use, but not not so much for an IT professional handling an entire company network. "We're really targeting IT departments with this [offering]," Cholawsky continued. The Paid version of the GoToManage iPad application lets users control and connect to unattended computers, conduct in-session chats and manage multiple desktops at once.

"IT departments are usually the early adopters of technology," said de Haaff, the former CEO of Paglo, Inc., which Citrix acquired in February 2010. IT departments are welcome to try the free application, though it's pretty clear they will eventually need to capabilities offered through the paid version of Citrix's Go-To-Manage iPad application.

Mobile management is nothing new for Citrix. Cholawsky said the company already commands about 40 percent of the remote support market, and it's not stopping with this newest iPad application. "Mobility is a strategic initiative for us," she said. You can expect Citrix to release similar products for Blackberry and Android devices in the near future.

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