CCaaS market revenue will grow by a record 216% by 2027, according to which organization?

Claudia Adrien

August 19, 2022

7 Slides

Channel people at Verizon, Brightspeed, Okta, Nutanix and more are among the individuals making waves this week. Channel Futures’ Channel People Making Waves showcases those who have made an impact over the last seven days. (See our slideshow above.)

The news wasn’t great for one UCaaS company during the last two weeks, and we’ve covered its financial distress. However, in the midst of all this news is one bright spot for the organization. A Juniper Research study has ranked the company as a top provider of CCaaS offerings. It’s not exactly a silver lining but it should improve some spirits. The article about the study came in at No.4 on this list.

Speaking of good publicity, Kaseya received some positive reviews from partners surrounding its auto-renewal policy. If you haven’t seen Allison Francis’ article describing the agreement, check out her story, which ranked No. 5 this week.

Lastly, after 16 years of service, a Verizon vet is moving on to a new position. Read about her legacy in our No.1 story of the last 7 days.

And, if you didn’t catch our previous edition, you can find it here.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Claudia Adrien or connect with her on LinkedIn.

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About the Author(s)

Claudia Adrien

Claudia Adrien is a reporter for Channel Futures where she covers breaking news. Prior to Informa, she wrote about biosecurity and infectious disease for a national publication. She holds a degree in journalism from the University of Florida and resides in Tampa.

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