5 Backup and Disaster Recovery (BDR) Lessons From November
The holiday season is here; Thanksgiving’s rapidly approaching, Christmas is right around the corner and don’t forget about Festivus too.
With November quickly drawing to a close, now is a great time to review this month’s top backup and disaster recovery (BDR) lessons for managed service providers (MSPs).
Here are some of this month’s top BDR lessons for MSPs:
Use Social Media for BDR, Business Continuity Outreach
Want to notify customers about the benefits of BDR and business continuity? Social networks such as Facebook (FB), Twitter (TWTR) and LinkedIn (LNKD) are valuable tools that MSPs can use to reach large groups of people quickly.
No MSP is an island, and when it comes to building a social media campaign, service providers will likely need all of the help that they can get. However, hard work, research and support from partners can make it easier for any MSP to launch a successful BDR and business continuity social media campaign for customers.
BDR 101: Learning From Success Stories
How does your BDR and business continuity vendor help its customers? A good vendor typically has case studies or success stories that it is happy to share with MSPs – all a service provider has to do is ask to see these materials.
Inquire about case studies or success stories from your BDR and business continuity vendor. By doing so, you can learn more about this vendor and find out how it has helped other service providers in the past.
Before Blizzards Hit, Speak Up About BDR, Business Continuity
Winter Storm Nemo blasted the East Coast and even brought 3 feet of snow to some areas of New England.
Unfortunately, Nemo was too much to handle for most people. MSPs, however, can learn from Nemo and take the time to prepare and show customers the true value of their BDR and business continuity services.
Transform Your IT Techs Into Successful Salespeople
Want to make the most of your sales opportunities? Transform an IT technician into a successful salesperson!
George A. Merusi III, a sales executive for data BDR software company Datto, recently provided numerous tips that MSPs can use to help their IT technicians become successful salespeople, and in doing so, gain a competitive advantage.
Best Practices for Thanksgiving Day Backup Maintenance Plans
Continuous protection is key, especially when it comes to customer data, and deploying a Thanksgiving Day backup maintenance plan ensures any MSP can safeguard its customers’ sensitive information when its employees are unavailable.
Datto Master Technical Support Engineer Matt Massuch recently offered several recommendations for backup maintenance plans that MSPs should consider before they shut down for the Thanksgiving break.
Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at dan.kobialka@penton.com.
