Parallels is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating system, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 700 employees in North America, Europe, and Asia.
Parallels Automation is a complete operations and business support system (OSS/BSS) for enabling the provisioning and management of cloud services.
Parallels Automation is comprised of two separate but related modules, Parallels Operations Automation and Parallels Business Automation.
- Parallels Operations Automation is an OSS that enables the delivery of applications and services in a hosted environment to help increase revenue per user, decrease costs and decrease time to market. The software automates many popular hosted applications including Microsoft Exchange, Microsoft Sharepoint, Microsoft Dynamics CRM, Windows and Linux shared hosting, Windows and Linux virtual private servers, dedicated hosting, and software-as-a-service (SaaS). Many add-on software plugins are also available for Microsoft Exchange hosting to increase revenue per user, including mobile access, security solutions and email archival.
- Parallels Business Automation is a BSS that provides a complete order workflow and processing engine giving customers the freedom to define creative business models, and provides full support for complex reseller relationships making it an ideal platform for selling through partnership channels. The software provides service modules to interact with over 25 domain registrars, over 20 payment gateways, and SSL certificate providers. Parallels Business Automation integrates marketing promotions and campaigns functionally to communicate with customers more effectively and to increase revenue.