Just Another Manic Monday

Forgive me if I'm looking a little black and blue today. Amy Katz and I spent much of Dec. 20 and Dec. 21 sorting through some web site challenges. So much for holiday cheer. It's time to get down to business and sort through some managed server issues. Here's the update...

Longtime MSPmentor readers know we hit a brief scalability wall in October 2009. The reasons: MSPmentor's traffic rose 89% for the first nine months of 2009 vs. the same period in 2008. Plus, we kept loading up the server with more features and functions. We solved the scalability issue with some higher-end hardware plus we virtualized one of our sites. All was relatively well.

Until two weeks ago, when we went dark for a couple of minutes. And then again on Dec. 20 and Dec. 21. Readers like Transformation Strategies' David Schafran politely reached out to me when he noticed poor performance on Dec. 20. This time the issue involved a rogue bot from Russia that was crawling our sites and hogging resources. We blocked the bot... then another one took aim at us... and we blocked that one...

Growing pains. I freakin' despise them.

We're not alone. Everyone from Amazon to Rackspace seems to have had some darkness in recent weeks.

I apologize. Amy and I are on conference calls today with some key professionals to review the situation. On the one hand I don't want to overstate the issue. Our sites are somewhere between three-nines and four-nines reliable. But on the other hand I didn't want you to think we were ignoring the brief darkness.

Thanks for reading. We'll keep you posted.

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