https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Best Practices


IT Nation Day 2

ConnectWise IT Nation Day Two Reveals New Partnerships and Expanded Offerings

  • Written by Allison Francis
  • November 10, 2022
Enhanced and expanded cybersecurity capabilities and bolstered partner enablement tools were highlighted.

ConnectWise wrapped day two of IT Nation Connect with multiple product news and partnerships announcements. The news spanned the gamut, from innovation in business management, to remote monitoring and management, to cybersecurity. 

The first thing highlighted was ConnectWise’s Asio platform, which launched last year. 

ConnectWise's Jason Magee

ConnectWise’s Jason Magee

“In order to future-proof the TSP channel as they navigate the infinite edge of computing, ConnectWise is moving towards more rapid innovation with the Asio platform as our centralized data layer that can scale with predictive and consultative AI,” said Jason Magee, CEO, ConnectWise. “The partnerships and improvements we’ve announced today are examples of the breadth of services we can bring together in a way that is meaningful for partners, powerful in its extensibility, and rooted in secure development principles.”

New Offerings

A variety of new offerings were announced as well. 

ConnectWise PSA (Manage) now has an ITBoost overlay.This is where partners can link to and access ITBoost data within tickets and the broader system without leaving the PSA. Similarly, an integration with SmileBack (a ConnectWise solution) merges customer feedback directly into the Service Desk module. The company also demonstrated the Microsoft Intune integration with ConnectWise RMM. This lets partners see compliance status of all devices without needing to click into each Intune tenant.

ConnectWise’s solution ITBoost also got a… boost. ConnectWise has invested significantly in ensuring the knowledge ITBoost provides to partners is easy to access. Scalable business management tools being critical to MSPs’ success is the motivation here.

The company also has plans for its Wise-Sync solution. Partners are already benefiting from the Wise-Sync integration with ConnectWise PSA, and Wise-Pay for ConnectWise CPQTM. During the keynote, the company said that they plan to expand Wise-Pay to PSA. Mobilizing the importance of payments is a pain point for MSPs, hence the solve.

The company also announced key integrations with ConnectWise CPQ (Sell). This will enhance the quoting process, streamline quote creation and billing reconciliation, and reduce the need to chase clients for payments. 

Utilizing Data

The dashboards from BrightGauge (a ConnectWise solution) are now available across other products in the ConnectWise solutions suite. 

Enhancing the Experience

SIEM Executive Reports are designed for MSPs to pass pertinent details and insights on to their clients. 

With talent shortages happening globally, ensuring employee satisfaction is vital. ConnectWise introduced a new policies and packages feature within ConnectWise RMM that simplifies manual tasks for employees. This frees them up to focus on strategy and other priorities.

Cybersecurity Necessities

ConnectWise announced that it has expanded its cybersecurity portfolio to offer increased capabilities. To do this, they have partnered with some pretty impressive heavy hitters.

  • ConnectWise Vulnerability Management automates routine scanning of an environment for exposures and vulnerabilities. This gives end-users visibility towards potential cyber risk. 
  • SASE by ConnectWise and Exium offers endpoint protection from malware and data leaks. The partnership will provide secure internet access for users and zero-trust access to cloud and on-premises resources. 
  • IAM by ConnectWise and (now) Evo extends protection for MSP-centric multi-factor authentication, single sign-on and elevated access for MSP administration. 

“Cybersecurity is not an option, it’s a requirement,” said Raffael Marty (shown above onstage during his keynote), executive vice president and general manager, cybersecurity product management, ConnectWise. “This is not just for MSPs, but for their customers as well. What do you need to make sure you’re secure? It’s very complex, but these partnerships will allow us to harness tools to simplify it.”

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Allison Francis or connect with her on LinkedIn.
Tags: Cloud Service Providers MSPs VARs/SIs Best Practices Business Models RMM/PSA Security Strategy

Most Recent


  • Mergers acquisitions m&a goldfish crackers
    OpenText to Lay Off 8% of Workforce, Fueled by $5.8 Billion Micro Focus Acquisition
    The cybersecurity firm has more than 14,000 employees in 60 offices worldwide.
  • 5 Things to Look for in a UC Partner
    5 Things to Look for in a UC Partner
    UC technologies are essential to support ongoing digital transformation; partnering with the right UC vendor is critical to supporting business goals.
  • Partner Program Changes
    Kaseya Expands Global Partner Program, Increases Resources by 300%
    The company plans to grow its channel team by more than 60 people.
  • Leads and sales funnel
    New Aryaka Networks Program Gives Elite Channel Partners Lead Generation
    "We're going to start generating north of $2 million of pipeline [for partners] every single month," Craig Patterson told Channel Futures.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Tanium Converge 2022
    Tanium Converge 2022: Risk Assessment Represents Big Opportunity for Partners
  • Google to Pay Nearly $392 Million Settlement Over Location Tracking Practices
  • Four building bloacks
    Building a Partner Ecosystem? Here Are Four Must-Haves to Make It Work
  • MIcrosoft Azure Partner Solution Designation
    Why (and How) to Pursue Microsoft's Azure Partner Solutions Designation

Upcoming Events

View all

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Channel Partners Europe

June 13, 2023 - June 14, 2023

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Galleries

View all

Kaspersky Study: Dark Web Ads Offer Jobs, Careers in Cyber Crime

January 30, 2023

7 Channel People Making Waves This Week at 8×8, Intel, Google Cloud, RingCentral, More

January 27, 2023

Intelisys AMP’d Images: Partners Explore B2B Purchasing Trends, CX, Security Solutions

January 27, 2023

Industry Perspectives

View all

5 Things to Look for in a UC Partner

January 31, 2023

The Benefits of Hiring an Investment Bank

January 30, 2023

Make the Most of the Gift of Time in 2023

January 25, 2023

Webinars

View all

Next-Generation MSP Platform: The Building Blocks for Your Business

February 15, 2023

How To Boost Your Business With White-Label UCaaS

February 28, 2023

Security Secrets of the MSP 501: How to Be a Cyber Leader in 2023

December 15, 2022
  • 1

White Papers

View all

Overcoming Your Endpoint Security Limitations with a Skeleton Crew

October 25, 2022

Embracing the Zero Trust Mindset For Endpoints

October 24, 2022

Endpoints are the Destination

October 24, 2022

Channel Futures TV

View all

Coffee with Craig and James Episode 117: Cato Networks, Video Killed the Podcast Stars

Retired Astronaut Capt. Scott Kelly Previews His CP Expo Keynote

December 21, 2022

Fusion Connect Eyes Future with Intrado UC, Managed Network Customers

September 23, 2022

RingCentral Focused on Hybrid Work, Microsoft Teams, Other Integrations

September 23, 2022

Twitter

ChannelFutures

The $5.8 billion deal between @OpenText and @MicroFocus will result in layoffs. OpenText did not say when they will… twitter.com/i/web/status/1…

January 31, 2023
ChannelFutures

Have you checked out the #CPExpo & #MSPSummit Digital #EventBrochure yet? Learn everything you need to know about t… twitter.com/i/web/status/1…

January 31, 2023
ChannelFutures

.@observeAI launches Real-Time AI for agents. When implemented, the #AI can reduce customer frustration by up to 82… twitter.com/i/web/status/1…

January 31, 2023
ChannelFutures

Unified communications (UC) technologies are essential in a continuously evolving digital world. @NEC_corp… twitter.com/i/web/status/1…

January 31, 2023
ChannelFutures

As technology changes the face of business worldwide 🌍, Channel Futures is recognizing these 20 EMEA channel leader… twitter.com/i/web/status/1…

January 31, 2023
ChannelFutures

With @AryakaChannel's latest elite program @intelisyscorp, @Avant_CCC, @BridgePointeTec, @telarus and their partner… twitter.com/i/web/status/1…

January 31, 2023
ChannelFutures

With the expanded partner program, MSP enablement has grown from a three-person team at Datto to a 60-person team… twitter.com/i/web/status/1…

January 31, 2023
ChannelFutures

.@Avant_CCC offers tips on #CPaaS sales, ideal customers and tech benefits on #ChannelFuturesTV.… twitter.com/i/web/status/1…

January 30, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X