5 Outlook Hacks to Make Life Easier on You and Your Customers
Collaboration Is Key
Rosenson also highly recommends using Microsoft OneNote, a multi-user collaboration platform where users can gather notes, drawings, screen clippings and audio commentaries and share them with other OneNote users over the internet or a network.
An Outlook feature enables movement of message content to a specific page in OneNote without having to open the separate application. It saves time when processing email and having important information alongside other meeting notes, for example, when someone follows up from a meeting action item with a message containing the requested information. — Jon Rosenson, COO of MSP 501er Expedient