https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • Complete 2023 MSP 501 Rankings
    • 2023 MSP 501 50-1
    • 2023 MSP 501 100-51
    • 2023 MSP 501 150-101
    • 2023 MSP 501 200-151
    • 2023 MSP 501 250-201
    • 2023 MSP 501 300-251
    • 2023 MSP 501 350-301
    • 2023 MSP 501 400-351
    • 2023 MSP 501 450-401
    • 2023 MSP 501 501-451
    • NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Channel Futures 20: Top Tech Providers
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2023 MSP 501
    • 2023 NextGen 101
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
    • Channel Leaders Lists
  • Events
    • Back
    • 2024 CP Expo Call for Speakers
    • Channel Futures Leadership Summit
    • MSP Summit
    • CP Conference & Expo
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • Complete 2023 MSP 501 Rankings
    • 2023 MSP 501 50-1
    • 2023 MSP 501 100-51
    • 2023 MSP 501 150-101
    • 2023 MSP 501 200-151
    • 2023 MSP 501 250-201
    • 2023 MSP 501 300-251
    • 2023 MSP 501 350-301
    • 2023 MSP 501 400-351
    • 2023 MSP 501 450-401
    • 2023 MSP 501 501-451
    • NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Channel Futures 20: Top Tech Providers
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2023 MSP 501
    • 2023 NextGen 101
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
    • Channel Leaders Lists
  • Events
    • Back
    • 2024 CP Expo Call for Speakers
    • Channel Futures Leadership Summit
    • MSP Summit
    • CP Conference & Expo
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Best Practices


Business smartphone

5 Considerations When Transitioning to a Mobile Environment

Look ahead to understand how mobility advances business objectives, now and down the road.
Panaconic's Oliver Bodden

Oliver Bodden

Panasonic's Gary Moeller

Gary Moeller

By Oliver Bodden and Gary Moeller, Product Managers, Panasonic

Channel Partners Insights logoAs technology advances, more and more of our lives are mobile, at home and in the office. But before businesses deploy new mobile technology solutions, they must ask an important question: how does mobility advance their business objectives?

Whether working from the office, home or on the road, the need to stay connected is always there. The challenge is that this looks different for each company, and it’s hard to choose which solutions will be best for businesses both today and down the road. For partners, it’s important to work with the customer to ensure that they’re equipped with the appropriate mobility solution to meet needs now and in the future.

We recommend considering these five scenarios when having a conversation with customers about selecting a new mobile solution.

1. Establish boundaries for connectivity. Connectivity can present itself in a few different ways, whether in the office, a home office or using a mobile device on the go. As a partner, it’s your responsibility to ask the customer where, how and when they’ll need to stay connected to others to ensure that they’re able to find an appropriate solution. For example, if a customer is looking to use a solution in a hospital setting, devices with quieter and less obstructive feedback modes are ideal so patients aren’t disturbed. Understanding these types of scenarios helps you better serve your customers.

Additionally, when thinking about connectivity, it’s important that users have a superior experience when using the solutions. Today, end users want the same experience on a mobile phone that they have on a desk phone, and the manufacturer you choose must be able to accommodate these needs. Plan ahead for mobile solutions to ensure that the connectivity provided will meet specific needs.

2. Leverage existing communications. Meeting new mobility goals doesn’t have to mean starting from scratch. When selecting new devices, partners should always look to lighten the load for the customer’s IT department. To start, it’s important to understand the existing communication solutions in place so you can ensure that the new solutions and platforms selected will integrate with older systems, guaranteeing a smooth migration to mobile solutions. For example, the accessories for newer or different devices might not be backward compatible with existing hardware, requiring additional purchases and a loss of equity in prior investments. By asking the right questions prior to deployment, you can avoid these types of challenges.

3. Focus on deployment. How complicated is it to deploy a mobile solution? Different levels of functionality require different deployment processes, and it can quickly grow more complicated when additional features are added on. As a partner, it’s important to educate customers on the time and resources that are necessary for deployment so you can set expectations accordingly. A successful deployment is what will ultimately make for a happy and satisfied customer, ensuring that the user actually adopts the new technology. If it is too complicated, adoption doesn’t happen.

There are two ways to make sure this doesn’t become a problem for …

  • Page 1
  • Page 2
Tags: Agents Best Practices Business Models Mobility & Wireless Security

Most Recent


  • Cisco acquisition of Splunk gets partner reaction
    Partners Hope Splunk Keeps 'Pace of Innovation' in Cisco Acquisition
    All will be well if Cisco integrates Splunk the way it integrated Meraki, a partner told Channel Futures.
  • cloud marketplaces
    Haven’t Drunk the Cloud Marketplaces Kool-Aid? It’s About Time You Did
    The Ultimate Partner's Vince Menzione explains why channel partners (small ones, too) need to get on board.
  • Watching reality TV
    The Channel on Reality TV: Tech Advisor Shares Experience on Startup Show
    Going on a show for entrepreneurs showed how the technology advisor channel is one of the business world's "biggest secrets."
  • Red Hat partner program getting a revamp
    Red Hat Partner Program Set for Revamp
    Red Hat is overhauling its partner program to better reflect its ecosystem of partners, says a channel exec.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Do Master Agents Need a New Name?
  • White House
    White House Urges Companies to Take Ransomware Attacks More Seriously
  • Security shield on digital background
    VMware Security Connect Focused on Redefining Security, Increasing Threats
  • Fortune 500 2021 logo
    AT&T, Microsoft, Verizon, More Tech, Telco Companies Make Latest Fortune 500

Upcoming Events

View all

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Channel Partners Conference & Expo

March 11, 2024 - March 14, 2024

Channel Futures Leadership Summit 2024

September 17, 2024 - September 19, 2024

Galleries

View all

Broadcom-VMware Hits Snag in China as IT Incurs Too-High Cloud Costs

September 22, 2023

Cisco’s Splunk Acquisition ‘True Bombshell Move,’ Will Have Massive Impact on Cybersecurity

September 21, 2023

Cisco SMB Business Gets Updated Sales Coverage Model, New Investments

September 21, 2023

Industry Perspectives

View all

Why Conversational AI Matters for Your Customers and How It Can Boost Your Revenue

September 15, 2023

The 5 Ds that Lead to Unplanned Business Sales

September 13, 2023

Hot Generative AI Market Must ‘Cool Down’

August 28, 2023

Webinars

View all

MSP 501: Leadership in Cybersecurity

October 19, 2023

DE&I: Find the Balance that Works for You

September 7, 2023

Above and Beyond with the NextGen 101ers

August 30, 2023

White Papers

View all

6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Channel Futures TV

View all

Coffee with Craig and James Episode 129: ZLH Enterprises

Coffee with Craig and James Episode 128: Channel Partner Strategies Intelligence Service

August 25, 2023

Coffee with Craig and James Episode 127: Expereo, Movie Night Returns

August 18, 2023

Coffee with Craig and James Episode 126: ARG

July 28, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X