Company: PACE Technical Services

Job Title: CEO

Shael Risman 1

Shael Risman is CEO of Toronto-based PACE Technical Services Inc., with over 20 experience in operations, administration, and client experience delivery over a variety of different industries, including Senior Producer for a New York-based marketing company and Director of Regional Operations for a national chain of music stores.

In 2004, Shael partnered with Michael Sugrue and launched PACE Technical Services Inc. with an eye toward bringing enterprise level Managed IT Services to within easy reach of small and mid-size businesses. By developing and delivering a unique, process-driven support experience to its clients at a predictable monthly fee, PACE has become one of the leading Managed IT Service innovators in Canada.

Recent articles by Shael Risman 1

How are vendors missing the mark with channel partners at tech conferences

5 Ways to Improve Channel Partner Programs

Some vendors have a keen understanding of how to engage us as active participants in their selling cycle, and others just know how to alienate us. Here’s how vendors can improve their channel partner programs.