Sponsored by: Webroot
Job Title: Contributing Editor
Pedro Pereira is Massachusetts-based freelance writer with two decades of experience covering and analyzing the IT channel and technology.
Sponsored by: Webroot
Sponsored by: Carbonite
Is your business prepared for a natural disaster? Join Dave Sobel, Senior Director of Community & MSP at SolarWinds, and Penton moderator Pedro Pereira as they discuss the need for comprehensive planning and reliable technology for business continuity following a disaster.
Ransomware has become more dangerous with the capacity to do a lot more damage. It uses multiple vectors and prays on human trust and curiosity. Join Tyler Moffitt, Senior Threat Research Analyst from Webroot, and Penton moderator Pedro Pereira as they share the top five things learned from recent attacks and how MSPs can help […]
Join Dave Sobel, Senior Director of Community & MSP at SolarWinds, and Penton moderator Pedro Pereira as they discuss the growing value of data automation.
Partners have a great opportunity today to help their clients with security transformation.
Digital transformation seems to be on everyone’s lips these days, but what exactly is it and how can channel partners profit from it? Find out, as VMware’s Chris Wolf explains the digital transformation phenomenon and spells out the opportunities for channel partners.
The Enterprise Mobility Management (EMM) market is expected to grow to $140 billion in 2020, creating ample service and sales opportunities for channel partners. Join VMware’s Kevin Groat to learn more about the market and how VMware is helping to position partners to get their share of the market.
More than 70 percent of companies have implemented private cloud solutions, and 71 percent of them report easier application management as a result, according to new research from Aberdeen Group. Private clouds also have reduced IT complexity for 46 percent of business and accelerated application deployment for 45 percent of them.
If value is what you deliver as an MSP, why are you still charging your customers a flat fee based on number of devices or users? Wouldn’t it be better to make calculations based on value, and price your services accordingly?
The never-ending quest to achieve trusted IT advisor status gets a lot of attention, but MSPs need the right strategy to get there. For some providers, the path to IT trusted advisor leads through the NOC (network operations center) and data analytics.
Analytics as a service is a big differentiator among the fastest growing MSPs (according to MSPmentor 501 research). Here’s how one MSP added this practice and is reaping the rewards.
There are plenty of reasons why MSPs may have resisted getting into cloud services. But every MSP needs some kind of cloud strategy. What’s yours?
Insider threats make up a big portion of IT vulnerability. One user clicking on a phishing email can bring down the fortress you’ve built to protect users. So what’s an MSP to do?
Is the rise of cloud computing threatening your business model’s profitability? If your discussions with customers are focusing on price, you are coming at it from the wrong direction. Here’s how to do it the right way.
A managed service involves at least three components – remote capability, automation and prevention. Managed services transformed IT services from remediation to prevention by automating common maintenance tasks to avoid downtime.
Many MSPs have added cloud-based services, but some still struggle with how to go about it. And those who ignore the move to the cloud may find their customers vulnerable to poaching by other providers. Here’s how to avoid that.
Managed service providers must make contracts with clients a part of doing business. But what pieces should you standardize, and what red flags should you avoid? We have the answers from our legal expert here.
Are your customers satisfied? Here are the top reasons for dissatisfaction among MSP customers and what you can do about it.
Mike Cullen, VP of worldwide sales and business strategy at SolarWinds N-able spoke with MSPmentor about what managed service providers can learn from the copier/printer dealer business model. Here are the details.