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MSPs: Four Ways to Boost Customer Satisfaction

Do you want a few quick and easy ways to upgrade your customer satisfaction now? The answer lies in your phone — and the following four tips. They’re simple tips. But will you actually embrace them?

MSPs: 10 Simple Marketing Ideas

Marketing seems to perplex some small VARs and managed service providers (MSPs). Despite the misconceptions, there are tons of easy, low-cost, and even free ways to market your business. To help out, I have organized a list of 10 easy marketing ideas… Take a look: 1. Build a Lead Database – Everyone you talk as […]

Small Business Marketing Myths

Recently, a friend of mine who owns a small business told me “Paul, I tried marketing and it didn’t work.” I asked “What kind of marketing did you try?” His reply, which I’ll share in a few sentences, mortified me. And it offers some important lessons to managed service providers.

So, what type of marketing did he try?:

Why MSPs Need A Secondary Sales Pitch

Recently, our company was brainstorming new and creative ways to get a foot in the door with SMBs to sell Managed Services. Times are tight, so it takes a little ingenuity to nail down an initial chat with business owners. You need something that will get them excited, and Managed Services doesn’t always do that by itself.

Author

Paul Barnett

Recent articles by Paul Barnett

MSPs: Four Ways to Boost Customer Satisfaction

MSPs: 10 Simple Marketing Ideas

Small Business Marketing Myths

Why MSPs Need A Secondary Sales Pitch

Galleries

Images: Channel Evolution Europe Featuring Avant, 8×8, Sophos, CenturyLink, More

From the Industry

The Importance of Strengthening Your Cyber Security Culture

Don’t Let Lack of HIPAA Compliance Make Your Business Sick

Using ADR to Help Secure Your Business First

Webinars

How Your MSP Can Deliver the Ultimate Customer Experience

Edge of Tomorrow: Network Security in the Age of Data-Driven Business

White Papers

Secrets to Sustainable Growth – for MSPs, by MSPs

Why Managed Security Presents A Golden Opportunity for MSPs

The Ultimate Guide to On-Site Managed Services

Events

Channel Partners Conference & Expo

Videos

FASTCHAT: Why an MSP Needs to Extend Detection and Response Beyond Endpoint Security

Ingram Micro: It’s Up to Our MSP Partners to Keep Clients ‘Out of the Headlines’

Liongard: Here’s How We ‘Roar’ for the MSP Community

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