As a general rule, IT service providers like “the next big thing.” Collectively, the obsession is clear, as there is a constant push to find a new trend, a new technology and, therefore, a new offering.
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MAXfocus Guest Blog
Recent articles by MAXfocus Guest Blog
- November 10, 2015
The number of endpoints connected to the Internet continues to explode. With many of these being new classes of devices, the Internet of Things (IoT) is an ever-evolving area of investment. Companies like Intel and Microsoft are finding new opportunities, and I believe this will continue to be an area for solution providers of all sizes over time.
- September 24, 2015
Savvy solution providers are always on the lookout for a trend and an opportunity. By identifying customer needs and developing a solution to address those needs, they can position themselves effectively as forward-thinking organizations with their customers’ priorities at their core.
- July 30, 2015
I recently shared an article on my social media network titled, “Why your IT guy doesn’t want you to go to the cloud.” I wanted to see how the people in my network would respond, and I was not surprised.
- June 29, 2015
The Internet of Things is a predictable trend–one that solution providers can prepare for now. But what does preparation mean? It breaks down into two major pieces: tactics and strategy.
- May 28, 2015
Those focused on the SMB market will know that these businesses often spend their time focused on paying catchup with the latest technology trends. One trend we know is coming and should be preparing for now is the Internet of Things, warns Dave Sobel, director of Partner Community for MAXfocus at LogicNow.
- May 11, 2015
I love talking about the Internet of Things, or IoT. The buzzword is awful, but it’s a favorite topic of mine, bringing together the idea of an intelligently connected world with practical devices to create systems. These systems add intelligence, allowing devices to communicate machine-to-machine, and then take action as required.
- March 30, 2015
Some years ago, moving services to offshore locations was all the rage. The trend remains current for many large businesses, including Microsoft, which still outsource plenty of their support functions to India and (it’s fair to assume) save serious sums of money in the process.
- February 27, 2015
As recently as just a few years ago, many IT professionals and business owners were skeptical about moving to cloud services. Now the tide has turned, and the industry is witnessing solid support for a move to the cloud, driven significantly by the “as a service” focus of all the big-name IT vendors.
- February 9, 2015
Do you enjoy sales meetings with new clients, or does the thought fill you with dread? “First impressions count” is a cliché for good reason. If you fail to develop the correct rapport with potential clients, you may lose the chance of ever providing them with your MSP services. Here are five tips to help you ensure you get the first meeting right.
- December 23, 2014
If you’re an IT professional, you are presumably aware of what’s increasingly becoming known as the “Dark Web.”
- December 4, 2014
If you’re a proactive MSP, you probably generate plenty of work and revenue by helping customers organize their disaster recovery provision. (If you don’t, you’re missing a valuable opportunity, but that’s for another article.)
- October 29, 2014
Earlier this year, security vendor CSID carried out a survey that revealed worrying details as to how little effort some smaller businesses put into securing their customers’ confidential data. Only 43 percent of the small businesses surveyed said that they were happy with the security measures they have in place. Furthermore, only 12 percent reported having a plan in place for how they would deal with a security breach. Despite this, 80 percent store customer email addresses and telephone numbers on internal systems, and 70 percent store the home addresses of staff and customers.
- September 25, 2014
Do you feel that you have a good overall view of how satisfied customers are with your MSP service? Is your view really any better than an educated guess?
- August 25, 2014
If you run a managed services business, you’re presumably keen to build up your revenue and grow your business.
- July 30, 2014
If you a responsible for a cloud services infrastructure that you sell to customers, it’s quite right that you should feel a certain level of anxiety with regard to keeping it running and maintaining security. After all, your customers depend on you to keep their businesses operational.
- June 25, 2014
Does your MSP business use social media channels to stay in touch with customers? If not, it could be worth examining the possibility as a marketing option for your MSP.
- May 28, 2014
If you think back 10 years or so, backups were usually performed in a rather predictable way. Companies typically would use backup tapes: inexpensive DATs for SMEs and more pricey LTOs for companies with more data and more money to spend. It was a similar story in terms of software. While smaller businesses made do […]
- May 5, 2014
Moving IT services to the cloud has been an industry trend for a good while now, so you’ve undoubtedly had plenty of discussions about the pros and cons of doing so.
- March 31, 2014
Do you make the effort to attend any IT conferences or seminars? If you’ve been in the industry for any length of time, you are no doubt invited to plenty, but perhaps you don’t think them worth your time. This article presents you with five reasons why it might be worth taking time out to attend the next one that piques your interest.