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Maurice Saluan 1

Recent articles by Maurice Saluan 1

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Use Business Recovery as a Gateway to Cloud Storage

IT service providers that have been selling cloud-based business continuity solutions surely have noticed data backup and recovery is one of the most popular cloud-based offerings with end users. In

Managed Services Growth Ahead, but Education Still Needed

All the talk about the cloud over the past couple of years has obscured managed services to some extent. However, the managed services market remains in high-growth mode, and MSPs looking to increase revenue

Five Ways to Survive a Double-Dip Recession

MSPs by and large fared well after the 2008 banking crisis that sent the economy into a dive. Many customers saw managed services as way to control IT costs at a time they needed to tig

Education is the Key to Cloud Adoption

Do your customers know what the cloud is? Chances are they have some vague ideas about cloud computing, but if you pressed them on how the cloud fits into their IT needs, most would stumble.

It

What Makes a Cloud Aggregator?

We haven’t quite left the hype stage of cloud computing yet, which means fear and confusion still weigh disproportionately on decisions of whether to jump on the cloud. For IT service provide

MSPs: Let Your Customers Open Doors for You

Which endorsement of a product or service would carry the most weight with you: a paid advertisement, or a positive review from a friend or respected peer? That’s kind of a no-brainer isn’

Business Continuity: Key to Long-term Client Relationships

No matter how good your intentions for preparing for a crisis, no one is really ever quite prepared for the worst. This probably has something to do with human nature and an innate inability to

As CIOs Accelerate Cloud Investments, Solutions Providers Will Profit

With all the buzz around cloud computing, it’s easy sometimes to lose perspective on this whole phenomenon. The fact is the cloud ha

For MSPs: It Doesn’t Get Any Stickier Than the Cloud

Any IT services provider still skeptical of the cloud opportunity needs to consider this: You’ll be hard-pressed to find another model

Five Steps Solutions Providers Should Take In 2011

New year, new opportunities. That is what every MSP should be thinking as 2011 approaches. By now, you should have set your business priorities for the coming year, but if you’re still working

Telepresence Complements MSP Offerings With High-Value Proposition

As the economy continues to sputter, companies of all sizes are looking for ways to cut costs, but no one wants to look cheap doing so. When it comes to travel, which can run up fairly siz

Five Ways to Determine What Differentiates Your Company

Five Ways to Determine What Differentiates Your Company

If you’ve been around the IT industry as long as I have, surely you’ve heard the terms “differentiation” and “value-add” more times than you can count. If I could give each of those ter

Managed Service Provider Business Forecast: Partly Cloudy

The IT forecast for coming years calls for a thick cloud cover, and that’s a good thing as long as we’re not talking about the economy. IT solution providers understand that cloud

Workaholics Aren’t Heroes: 5 Steps to a Better-Run Business

While you may not say it out loud, your perception of success most likely involves working extra long hours. It is a prevailing notion in our culture that working a

MSPs: How to Chase Post-Recession Opportunities

If you believe the official reports, the recession is over. But with unemployment still hovering at 9.7%, down from 10.4 % last month and some corporate buyers still reluctant to spend, it will take more

Data Protection Audits, IT Assessments: Your Foot In the Door

Data Protection Audits, IT Assessments: Your Foot In the Door

Everyone working in the IT channel these days knows that leading with product when engaging the client is a thing of the past. The solution provider relationship with the client now revolves around the delivery of services. But how does a solution provider determine precisely what services to deliver? What is most important to a client? Here are so

Can MSPs Afford to Sit on the Cloud Computing Sidelines?

Before I start, the answer is NO. You can’t afford to ignore that elephant in the room. You’re risking everything that you have established up until now. A fundamental shift is taking place and it can’t be

The Time is Now to Launch a Services Firm

While it may seem counter-intuitive to launch a business during a do

Are Your Client’s Business Records Protected from Catastrophe?

As people who live along the Gulf Coast and Eastern Seaboard know, hurricane se

Virtual Help Desks: Freeing You Up for Sales

Today as technology providers grapple with a weak economy, anything less than an all-out effort to increase sales — either by attracting new cust

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