Author


Joe Panettieri 1

Company: Nine Lives Media, a division of Penton Media

Job Title: Former Editorial Director

Joe Panettieri 1


Recent articles by Joe Panettieri 1

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Want to Succeed in 2014? Start With Why

As an MSP, what’s your ‘Why?’ Find it and stick with it — especially if you’re about to undergo a CEO, leadership or ownership change. ‘Why’ is more than a mission statement. It’s the essence of why your company exists. Go find it. Here’s why.

Microsoft Office 365 Gains MSP Partner Momentum

Microsoft’s Office 365 cloud service has caught on with 66 percent of top MSPs (managed services providers), according to the MSPmentor 501 survey. So where does Google Apps rank? Here are insights.

10 MSP Industry Executives to Watch in 2014

Which managed services software and business executives will have the biggest impact in 2014? Here are 10 names worth tracking across the managed services provider (MSP) market.

Last Call: Top 501 MSPs (MSPmentor 501) Survey

Participate in the 7th-annual MSPmentor 501 survey, which identifies and honors the world’s top managed services providers (MSPs). Survey is open to small, midsize and large MSPs worldwide. Deadline for participation is Friday, Dec. 27.

Zenith Infotech Cloud Business: Worth Buying?

The CEOs of Axcient, Continuum, ConnectWise and Datto describe their views on Zenith Infotech, which has been ordered to sell its cloud services business and repay debt holders. Zenith Infotech plans to appeal the order. Here’s the industry reaction.

Rumor: Zenith Infotech Layoffs, Staff Cuts?

Zenith Infotech layoffs apparently hit the sales, marketing and technical support departments, according to sources close to the cloud and MSP software company.

Amazon39s MayDay support team stands ready to help consumers Can MSPs respond accordingly for business users

Amazon Kindle MayDay Button: Can MSP Help Desks Respond?

Amazon’s MayDay button (live tech support on Kindle Fire HDX tablets) is forcing MSPs to rethink their long-term IT help desk support strategies as consumer and mobile user experiences continue to evolve rapidly.

AVG: MSP Expert Mike Byrne Nears Start Date

Mike Byrne is the latest managed services expert to join AVG Technologies. Can he help to recruit and retain MSPs running Managed Workplace, acquired from Level Platforms?

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GFI Software (GFIS) Postpones $79 Million IPO

GFI Software (GFIS) hoped to raise roughly $79 million in an IPO (Initial Public Offering) today (Friday, Nov. 22). The IPO was postponed, however. Here’s the update for managed services providers (MSPs), potential GFIS investors and customers.

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