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Jessica Davis 1

Jessica Davis is the former Content Director for MSPmentor. She spent her career covering the intersection of business and technology.  She's also served as Editor in Chief at Channel Insider and held senior editorial roles at InfoWorld and Electronic News.


Recent articles by Jessica Davis 1

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Stand Up and Be Counted: MSPmentor 501 Survey Now Open

It’s that time of year for managed service providers (MSPs) to show us what you’ve got. MSPmentor has opened its annual survey used to rank the top 501 MSPs in the world. We’ll also recognize the top MSPs in specific world geographies, small business MSPs and emerging MSPs, among others. So stand up and be counted.

Report: Google Glass Gets Intel Inside, Targets Business Verticals

Google (GOOG) may go with Intel (INTL) inside the next version of Google Glass, leveraging the reputation of the processor chip stalwart to promote the next generation of its wearable technology to business verticals such as healthcare. The business market, and particularly verticals, have always shown the most promise for this technology, in this blogger’s opinion. Here’s why.

7 Blogs We Didn’t Write, November 2014 Edition

November was a busy month for us at MSPmentor. Indeed, there’s still quite a lot of information from IT Nation and other places that we haven’t had time to cover yet, so in the tradition of MSPmentor, here are 7 blogs we didn’t get a chance to write, November 2014 edition.

Datto CEO McChord Takes Expansion Message on the Road

Datto CEO Austin McChord is taking his message about his company’s expansion in Rochester, New York on the road. McChord recently appeared on a local news show in Rochester, talking about Datto’s expansion there. Here are the details.

GridVision CEO Christian Ehrenthal

GridVision IT Management Platform Goes GA

GridVision has made its disruptively priced IT monitoring and management service generally available to managed service providers (MSPs). The company launched it publicly last week in conjunction with the AWS re:Invent conference in San Francisco. Here are the details.

eFolder Anchor Scores Major Customer Win: HTG Peer Groups

Cloud-based file sync and share provider eFolder has announced a huge customer win – HTG Peer Groups, an organization whose members are some of the most influential and pioneering managed service providers and IT service providers.

Jeannine Edwards and Arnie Bellini tell the IT Nation about ConnectWise39s new APIs and RESTful API development architecture

IT Nation 2014: ConnectWise Platform Adds RESTful APIs, Adopts Agile Development

ConnectWise has added RESTful APIs and adopted an Agile development process to speed additions to its platform. That means MSPs will see features developed faster, and will get more input into getting the features they want put into the platform sooner. I spoke with executives heading up these efforts this week. Here are the details.

IT Nation 2014: ConnectWise Integrates, Updates, Simplifies

ConnectWise CEO Arnie Bellini announced several updates to the professional automation services platform during his keynote address at IT Nation in Orlando today. Among the many updates are integrations that simplify and speed cloud migrations, improvements to the user interface, email tagging for service tickets, integration with customers’ Active Directory to let technicians identify users, and more.

HTG Peer Groups President Scott Scrogin

HTG Peer Groups: A Look Inside Meetings, and Plans for 2015

HTG Peer Group members are some of the most successful managed service providers in the industry, and with good reason. They set goals and are accountable for them to other members of their peer groups. MSPmentor got a look inside the meeting rooms and met with HTG leadership to find out the plan for 2015. Here are the details.

HTG Peer Groups celebrated their Super Sponsor Heroes of the Industry by asking them about their Super Powers

What Super Power Do Vendor Channel Executives Wish They Had?

HTG Peer Group members converged on Orlando this week for their Q4 meeting and serious business discussions. But the mood was lighter the first evening as Captain America spoke with vendors about their super powers. Here’s what happened.

IT Nation: Five Questions I’ll be Asking

Next week marks a couple of the biggest events of the year in the managed services market – the HTG Peer Groups Q4 meeting and ConnectWise’s IT Nation, both in Orlando, Florida. I’ll be headed to both, armed with several questions as I meet with top executives. Here’s what I’ll be asking.

Cloud, Partnering and the Channel: Your Perspective Wanted

Are cloud revenues contributing much to your overall top line? And how has the cloud changed your relationship with vendors and other providers? Give us your take on how the cloud and other issues are affecting you and your business, and you’ll be among the first to find out what other businesses are saying about these questions.

GridVision cofounder and CEO Christian Ehrenthal

GridVision to Launch Disruptively Priced SaaS-based IT Management Platform for MSPs

New York-based GridVision is launching a new multi-tenant automation and IT management platform with disruptive pricing designed for small- and mid-sized businesses and for managed service providers (MSPs). MSPmentor spoke with CEO and co-founder Christian Ehrenthal and Product Manager Neil Karnik to get the details.

Looking for a Few (250) Smart People in Managed Services

MSPmentor has opened its annual survey to identify the top executives, entrepreneurs, innovators, coaches and influencers in the managed services market for 2014. Please take a few minutes to let us know who you think deserves to be recognized.

In this FastChat MAXfocus GM Alistair Forbes took a deeper look at the managed security services opportunity that is growing for MSPs

MAXfocus: Focusing on Managed Security Services

IT security has moved to the very top of priority list for customers recently in the wake of significant high-profile security breaches. MAXfocus (formerly known as GFI MAX) told attendees at its recent MSP conferences that it would put an even greater focus on security services going forward. MSPmentor recently spoke with MAXfocus General Manager Alistair Forbes to dive deeper into the trends around IT security and how MSPs can help their customers.

2014 Talkin’ Cloud 100: Cloud Service Providers Post Big Gains

Who were the top cloud service providers, cloud aggregators and cloud brokers in 2014? Would it surprise you to learn that one of the top MSP 501 companies made Talkin’ Cloud’s 2014 list of top 100 Cloud Service Providers? Would it surprise you that CSPs on the 2014 TC100 list saw cloud services revenue gains of 48 percent year over year? Want to know more? Details here.

Cloud Growth

Talkin’ Cloud 100, 2014: Cloud Service Providers Log Big Growth

The 2014 Talkin’ Cloud Top 100 cloud service providers generated more than $23.4 billion in combined cloud services revenues in 2013, up 48 percent from what they reported the previous year. We have more on that and other trends from our TC100 list here.

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