Author


Charlene O Hanlon 2


Recent articles by Charlene O Hanlon 2

Promys Vows to Reduce Complexity of Doing Business

Growing solution providers wield a double-edged sword: Success is a good thing, but it comes with a lot of complexity. As a company grows, the internal and external processes that keep it running, from sales forecasting to project management and more, can become as tricky to navigate as an Escher maze.

NetEnrich: A Closer Look at Closet to Cloud Strategy

You may or may not have heard of NetEnrich’s “closet to cloud” approach to IT operations. But it’s a simple concept: NetEnrich has a solution for MSPs to effectively monitor their customers’ IT infrastructure no matter

Considering the Cloud? Find Your Sweet Spot, CA Advises

Considering the Cloud? Find Your Sweet Spot, CA Advises

Managed service providers considering a shift into cloud services are faced with a number of considerations: What should I offer? How much do I need to lay out in infrastructure costs? How can I get the word out? Each of those three questions demand answers that, if incorrect, could severely impact an MSP’s success.

In his conversations with M

NetEnrich’s Justin Crotty Offers 2012 Channel Predictions

NetEnrich’s Justin Crotty Offers 2012 Channel Predictions

As 2011 winds down and most folks are looking ahead to the year ahead, the crystal ball is getting quite a workout. Will the economy rebound? Will the channel adapt to new technologies and new selling models? Will the Denver Broncos win the Super Bowl?

Justin Crotty, senior vice president and general manager at

NetEnrich, Heartland Technology Partner on Tornado Relief

Every once in a while we hear about partnerships between two IT companies that have nothing to do with technology, yet those partnerships leave a lasting impression on the technology space at large. Such is the case with IT services vendor NetEnrich and solution provider

Infocus Mondopad: Collaboration & Video Conferencing for MSPs

InFocus is hoping its new Mondopad tablet will usher in a new stream of customers as the digital display maker turns its focus to visual collaboration and communication. And if the response by MSP Chris Wiser is any indication, InFocus

Changing Markets Could be Perfect Time for Report Automation

Changing Markets Could be Perfect Time for Report Automation

Changes in the way companies receive and consume data are forcing many MSPs to change the way they manage that data. And as that relationship becomes more complex, so, too, should the way MSPs manage the information about that data.

In short, MSPs need to be able to provide meaningful reports on how they’re managing their customers’ data to