We all at one time might have described our organization as a zoo, but one MSP might have taken this too far.
I have had more than 100 conversations with individual MSP owners in the last few weeks, while attending a number of industry events. The No. 1 topic of conversation has been about staffing. The conversation has included finding talent, keeping talent and firing the non-talented. I have few favorite examples and comments to share.
One MSP in Toronto shared it