Are MSPs Loyal to Their Platform Providers?

Do you love your managed services platform or are you ready to make the leap to an alternative provider? Before you answer, consider this:

  • 25 percent of MSPs have switched platforms three times in the last three years
  • 18 percent have switched twice
  • 13 percent have switched four times
  • And seven percent said they have switched 10 times or more
The data, based on a Channel Insider survey, begs the question: Are MSPs happy with their platforms? Generally speaking, I think most of the platforms are pretty mature at this point, and true MSP success depends on other factors such as sales, marketing and technology engagement strategies.
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