What MSPs and MSSPs Must Do to Get Secure

Managed service providers and managed security service providers encounter complex challenges when it comes to meeting the threats and business requirements of cybersecurity. In addition to ensuring that their network service delivery platform is secure from a breach, MSPs must also make sure customers with whom they connect are protected. MSPs need to proactively take this action to ensure bad actors can’t utilize their customer to pivot into their platform.

A recent scenario involved an MSP that was conducting IT work for a small healthcare company. A hacker was successfully able to breach a customer connected to the MSP’s service and gained access into the MSP’s network service platform. The hacker then pivoted into the MSP’s customer, the clinic network, through the MSP service connection and removed healthcare records. HIPAA fined both the healthcare clinic and the MSP, which suffered a significant blemish on its reputation.

This type of scenario could easily happen to any MSP that lacks a robust security strategy addressing the complexities of its business. To avoid being the next casualty of a cybersecurity breach, you need to put together a game plan to secure your environment successfully. Your game plan should include the following:

Your customers rely on you as not only as a technology and services advisor but a company that fully understands the latest security compliance requirements. Allow our industry experts to help keep you on top of the cybersecurity compliance regulations. Contact Tech Data’s security solutions team at [email protected] to learn more about how we can help both you and your customers get secure and remain compliant.

John Komer has enjoyed a 40-year career in the technology industry. Prior to joining Tech Data as a solutions practice consultant, he spent 25 dedicated to cybersecurity. John has enjoyed technical roles involving voice and data networks, video, data center, security, and designing and installing solutions for customers. John has held roles as a system engineer, sales account manager, global account manager and founder of a security consulting company for cybersecurity after the 9/11 WTC attacks to help the Department of Homeland Security. John is involved in many security technology groups giving presentations and helping drive vendor involvement in these groups.

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