Voxox said the Cloud Phone updates take the web-based telephony service's functionality "beyond sophisticated call routing and a dedicated business phone number" for small businesses.
"We often see entrepreneurs using a personal cell phone number for business communication, which is often not ideal when you're trying to build a strong business image," Voxox CEO Bryan Hertz said in a prepared statement. "As this latest release demonstrates, we are fully committed to Cloud Phone's ongoing, continuous evolution."
Cloud Phone business customers now can:
- Add extensions for international employees
- Change caller ID
- Purchase local and toll-free phone numbers
The release also offers access to new capabilities, including:
- Call screening
- Web transcription
Cloud Phone launched earlier this year and is designed for businesses with 10 or fewer employees.
Voxox describes the service as "a big-business phone system for your small business" because it requires minimal resources.
"Cloud Phone can be set up in under a minute and requires no special skills to adjust phone settings, add employees or add features," said Ed Mallory, Voxox's vice president of products. "It's ideal for a busy entrepreneur who has no time and little budget to spend on IT."
Voxox Cloud Phone Product Marketing Manager Setareh Motamedi told Talkin' Cloud her company's long-term mission is to provide a cost-effective, easy-to-manage telephony service for small businesses.
"In the long-term, we plan to continue delivering a unified platform in which a small business phone system can be managed from any device, such as tablet [or] computer, anytime, anywhere."
A free 30-day Cloud Phone trial is available here.