Webroot announced quarterly financials in late November and noted that managed service providers (MSPs) contributed significantly to the company’s growth. MSPmentor has seen representatives of this IT security company at many important managed services conferences recently. But just what does Webroot have to offer managed service providers? Here’s our deeper dive.
Webroot offers MSPs the Webroot SecureAnywhere Business suite of cloud-based security products for endpoints, mobile devices and corporate networks. Darren Niller, Webroot's senior director of worldwide alliance and channel marketing, told MSPmentor that Webroot also has integrated with remote monitoring and management (RMM) software providers such as LabTech Software and Kaseya to provide a single point of interaction for MSPs' endpoint security.
Webroot's RMM integrations deliver:
- Alert and threat history
- Automatic deployment of SecureAnywhere
- Endpoint threat audits
- Scan history
- The ability to remotely issue scan types and remediation commands
The integrations provide alerting and reporting for active threats and other scan metrics as well.
Niller said Webroot protects customers about 99 percent of the time, but how does the antivirus software provider support MSPs? Here are three things service providers need to know about the company's SecureAnywhere Business suite:
1. Webroot provides endpoint and mobile protection for MSPs
Webroot applies a "single pane of glass" methodology to its SecureAnywhere Business suite to make it easier for MSPs to deploy and manage security, according to Niller.
This antivirus software provider's endpoint and mobile protection solutions give MSPs the ability to:
- Deploy and protect endpoints
- Remotely manage PCs and mobile devices from one console
- Take advantage of user-based licensing
Niller added Webroot leverages cloud-based threat intelligence to protect users against cyber threats.
"[The cloud-based threat intelligence] ensures users are protected in real-time the moment a new threat is identified anywhere in the world and reduces the drain on IT productivity and network bandwidth," he said.
2. Webroot offers a web security service for MSPs
Webroot's web security service requires no hardware or software and leverages a URL and web filtering engine that is designed to protect users against cyber threats such as malware and phishing attacks.
The service also enforces Internet usage policies and provides rapid deployment and scans without ever requiring security updates.
"Because the Webroot solution is so light on system resources and most security scans take less than two minutes, users no longer have to interrupt their work to run a scan -- thus increasing productivity," Niller added.
3. Global Site Manager is designed to make it easier for MSPs to deploy SecureAnywhere
Global Site Manager is "a no-cost alternative to the standard Webroot management console" and is designed to make it easier for MSPs to complete SecureAnywhere deployments.
The management console's features include:
- Auto-provisioning to simplify monitoring and managing of customers, departments and subsidiaries
- Granular access rights and permissions
- User interface that allows direct access to any customer, site or other console
"This cloud-based management environment provides enterprises and MSPs with new provisioning features, hierarchical management views and scalability to thousands of endpoints to administer large and complex SecureAnywhere deployments," Niller added. "Global Site Manager allows MSPs to create and provision multiple customer sites, improving management capabilities. With our RMM integrations, both Global Site Manager and the traditional single endpoint protection console are available options when deploying Webroot."
Webroot provides cloud-based security software-as-a-service (SaaS) solutions for consumers, businesses and enterprises.
This Broomfield, Colo.-based antivirus software provider protects over 7 million consumers, 1.5 million business users and 1.3 million mobile users against malware, viruses and other IT security threats.