Tiny CRM Vendor Celebrates Big Victory

Is The Oracle of Omaha abandoning The Oracle of Silicon Valley? Not quite, but The VAR Guy hears that a Berkshire Hathaway company has decided to jump from Oracle/Siebel to Centric CRM. That’s one small step for open source applications and one giant leap for the tiny CRM specialist.

This particular migration only involves about 100 desktops, but more Centric CRM victories may be coming. The company has quietly released Version 4.1 of its application platform. Also, The VAR Guy hears that several additional Centric CRM deployments–involving 100 to 1,000 seats–are under way in Corporate America.

Roughly 25 VARs have signed up to support Centric CRM since the company launched its partner program in August.

Still, Centric CRM faces plenty of challenges. In addition to heavyweights like Oracle/Siebel and Salesforce.com, Centric CRM must also contend with open source rival Sugar CRM.