We’ve been talking with a lot of vendors about the “Partner Journey,” or the experience partners have when they sign up with a vendor, go through training, attend a webinar or event, use their marketing resources or even sign into the portal. Is it a positive experience for you, the solution provider?
Are you thinking of the vendor in a positive light, or are you getting more and more frustrated? Do your feelings about your journey affect how you think of your overall relationship?
What can vendors do to improve your Partner Journey? We'd love to hear your thoughts.